AvePoint Cloud Backup vs. Axcient x360Cloud

If backing up simple data use case scenarios such as basic web content, the product is ok. If the SharePoint site has complexities such as apps, customizations, metadata and content types, it will struggle to restore content correctly which is very painful to fix.

Incentivized

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

• backups
• admin site
• user management

Incentivized

• Service Options
• Bring your own hardware
• pricing was some of the most competitive

Incentivized

• Support can be difficult to deal with
• Restoring data is not always consistent with original content
• User interface is not intuitive

Incentivized

• Improvements in ticket resolution
• Improvements in website/portal functionality

AvePoint Cloud Backup for Office 365 stacks up against Datto Backupify well. Although I feel that Datto's Backupify was a bit easier to configure and setup, and process backups. Probably because I have experience with it, but overall I do feel that it is easier to use than AvePoint.

Incentivized

The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.

Incentivized

• Setup can be ok if scans complete correctly and it saves time
• Can be 100% secure if bring own storage and keys
• Usually can back up 4 times a day

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized