Aviso Insights vs. Sharpen Contact Center Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aviso Insights
Score 8.0 out of 10
N/A
Aviso Insights provides predictive analytics software that is designed to help sales organizations optimize their performance and exceed their revenue goals.N/A
Sharpen Contact Center Platform
Score 0.0 out of 10
N/A
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams.
$130
per user/month
Pricing
Aviso InsightsSharpen Contact Center Platform
Editions & Modules
No answers on this topic
Power
$130
per user/month
Offerings
Pricing Offerings
Aviso InsightsSharpen Contact Center Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aviso InsightsSharpen Contact Center Platform
Top Pros
Top Cons
Best Alternatives
Aviso InsightsSharpen Contact Center Platform
Small Businesses
Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Clari
Clari
Score 8.2 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Clari
Clari
Score 8.2 out of 10
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aviso InsightsSharpen Contact Center Platform
Likelihood to Recommend
9.9
(2 ratings)
-
(0 ratings)
User Testimonials
Aviso InsightsSharpen Contact Center Platform
Likelihood to Recommend
Aviso
It is great if you are working in a sales environment where you need to keep track of your deals and sales pipeline. It's not an application for a company that only has a small sales force, where deals can be tracked manually.
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Pros
Aviso
  • Predictions
  • Trending
  • Snapshots
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Cons
Aviso
  • It would be great if we are able to customize it fully, there is more information from our CRM that we can use to have more insights on our pipeline reviews.
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Alternatives Considered
Aviso
We were using Aviso and were approached by Clari. We reviewed Clari and went through a POC but still decided to stay with Aviso due to their flexibility in working with the data from Salesforce. Clari required us to create specific fields within Salesforce in order to push the data into the application. Whereas with Aviso, it did not matter what Salesforce object the data was on, they were able to pull the data in to the application without any customization in Salesforce itself.
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Return on Investment
Aviso
  • Positive impact: better visibility on the stages of our deals, more accurate forecasting of sales numbers.
  • Negative impact: we have another tool to use together with our CRM instead of keeping it all in one place.
Read full review
Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
ScreenShots