What users are saying about
4 Ratings
2 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • Avochato is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Avochato

100%
3 Ratings
9.0

ShopperTrak

90%
1 Rating

Support Rating

Avochato

N/A
0 Ratings
8.0

ShopperTrak

80%
1 Rating

Likelihood to Recommend

Avochato

Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker
Ross Twiddy | TrustRadius Reviewer

ShopperTrak

ShopperTrak is excellent at measuring inbound and outbound traffic. Their technology works well and is very accurate. Comparing this data to sales allows our team to see conversion and shopper to associate ratios, which help us make educated business decisions.
Anonymous | TrustRadius Reviewer

Pros

Avochato

  • Platform for easy monitoring of communication
  • Ease of use for batching communication to multiple entities at one time
  • Projecting or pre-scheduling communication in a time pre-determined by our office.
Anonymous | TrustRadius Reviewer

ShopperTrak

  • Count inbound and outbound traffic
  • Compare traffic to location specific sales.
  • Detailed dashboards with at a glance actionable content.
Anonymous | TrustRadius Reviewer

Cons

Avochato

  • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

ShopperTrak

  • Updated end users when enhancements are implemented.
  • User specific reporting.
Anonymous | TrustRadius Reviewer

Pricing Details

Avochato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ShopperTrak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Avochato

No score
No answers yet
No answers on this topic

ShopperTrak

ShopperTrak 8.0
Based on 1 answer
Our ShopperTrak dedicated customer success manager is great to work with. The Technical Support team is responsive and always willing to help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avochato

We never tried or used any other platform
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

ShopperTrak

No answers on this topic

Return on Investment

Avochato

  • Extremely positive. Very efficient style of communication.
  • Excellent booking engine, very effective marketing option. Click to text.
Ross Twiddy | TrustRadius Reviewer

ShopperTrak

  • We now better manage our labor to meet customer traffic.
  • We can better measure the impact of promotions we offer.
  • At a glance, I can identify stores with the biggest opportunities.
Anonymous | TrustRadius Reviewer

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