What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 4 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 2 reviews and ratings
Attribute Ratings
- Avochato is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Avochato
100%
3 Ratings
9.0
ShopperTrak
90%
1 Rating
Support Rating
Avochato
N/A
0 Ratings
8.0
ShopperTrak
80%
1 Rating
Likelihood to Recommend
Avochato
Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker
Chief Executive Officer
Twiddy & Company RealtorsHospitality, 51-200 employees
ShopperTrak
ShopperTrak is excellent at measuring inbound and outbound traffic. Their technology works well and is very accurate. Comparing this data to sales allows our team to see conversion and shopper to associate ratios, which help us make educated business decisions.

Verified User
Director in Customer Service
Retail Company, 10,001+ employeesPros
Avochato
- Platform for easy monitoring of communication
- Ease of use for batching communication to multiple entities at one time
- Projecting or pre-scheduling communication in a time pre-determined by our office.

Verified User
Director in Customer Service
Higher Education Company, 1001-5000 employeesShopperTrak
- Count inbound and outbound traffic
- Compare traffic to location specific sales.
- Detailed dashboards with at a glance actionable content.

Verified User
Director in Customer Service
Retail Company, 10,001+ employeesCons
Avochato
- The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
Relationship manager and recruiter
AquacultureTalentHuman Resources, 1-10 employees
ShopperTrak
- Updated end users when enhancements are implemented.
- User specific reporting.

Verified User
Director in Customer Service
Retail Company, 10,001+ employeesPricing Details
Avochato
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ShopperTrak
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Avochato
No score
No answers yet
No answers on this topic
ShopperTrak
ShopperTrak 8.0
Based on 1 answer
Our ShopperTrak dedicated customer success manager is great to work with. The Technical Support team is responsive and always willing to help.

Verified User
Director in Customer Service
Retail Company, 10,001+ employeesAlternatives Considered
Avochato
We never tried or used any other platform
Relationship manager and recruiter
AquacultureTalentHuman Resources, 1-10 employees
ShopperTrak
No answers on this topic
Return on Investment
Avochato
- Extremely positive. Very efficient style of communication.
- Excellent booking engine, very effective marketing option. Click to text.
Chief Executive Officer
Twiddy & Company RealtorsHospitality, 51-200 employees
ShopperTrak
- We now better manage our labor to meet customer traffic.
- We can better measure the impact of promotions we offer.
- At a glance, I can identify stores with the biggest opportunities.

Verified User
Director in Customer Service
Retail Company, 10,001+ employees