What users are saying about
12 Ratings
9 Ratings
12 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Zoho Connect

If you are already using other Zoho products, it's really easy to implement.
The UI can be a bit daunting at first, so prepare to have a sharp learning curve, at least in the beginning.
You'll need at least one internal user who is intermediate level comfortable with the suite.
If you have lots of cross platform OS to deal with, Zoho Connect does help present a unified front end to all users.
Robert Hiramoto | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
Zoho Connect
7.6
Task Management
Axero
Zoho Connect
8.5
Gantt Charts
Axero
Zoho Connect
7.5
Scheduling
Axero
Zoho Connect
8.5
Workflow Automation
Axero
Zoho Connect
6.5
Mobile Access
Axero
Zoho Connect
7.0
Search
Axero
Zoho Connect
7.5
Visual planning tools
Axero
Zoho Connect
7.5

Communication

Axero
Zoho Connect
7.8
Chat
Axero
Zoho Connect
8.5
Notifications
Axero
Zoho Connect
7.5
Discussions
Axero
Zoho Connect
8.5
Surveys
Axero
Zoho Connect
7.0
Internal knowledgebase
Axero
Zoho Connect
6.0
Integrates with GoToMeeting
Axero
Zoho Connect
9.0
Integrates with Gmail and Google Hangouts
Axero
Zoho Connect
9.0
Integrates with Outlook
Axero
Zoho Connect
7.0

File Sharing & Management

Axero
Zoho Connect
8.0
Versioning
Axero
Zoho Connect
7.5
Video files
Axero
Zoho Connect
7.5
Audio files
Axero
Zoho Connect
7.5
Document collaboration
Axero
Zoho Connect
8.0
Access control
Axero
Zoho Connect
7.0
Advanced security features
Axero
Zoho Connect
10.0
Integrates with Google Drive
Axero
Zoho Connect
9.0
Device sync
Axero
Zoho Connect
7.5

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Zoho Connect

  • Zoho Connect has real-time discussion options, which helps us engage with all team members.
  • Also, the calendar management feature is well embedded on Zoho Connect, helping us organize our events.
  • Zoho Connect has data security techniques, ensuring our company remains incredibly outstanding.
  • Lastly, we use Zoho Connect for event management, and session scheduling.
Jessie Lessit | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Zoho Connect

  • The UI and all of the tools can be really overwhelming
  • The mobile app is a bit behind in functionality
  • It's easy to have too many chats open at the same time and no easy dismissal
Robert Hiramoto | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Zoho Connect

Zoho Connect has real time discussion forums, which are essential in brainstorming and idea generation. Furthermore, there is the decision tree, which is enhanced by the knowledge based management feature. Zoho Connect has a social media tagging option, so advanced and efficient in connect with those on social sites. Finally, Zoho Connect has privacy option, and data security procedures, which are always active
Jessie Lessit | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Zoho Connect

  • If you already have other Zoho suites in place, the choice is easy. You'll see results rather quickly.
  • Be prepared to spend time learning the tool. The documentation is a little behind, and not detailed at times.
  • Good cross platform tool.
  • The free trial of 25 users is not bad.
Robert Hiramoto | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axero
9.0
Zoho Connect
8.5

Likelihood to Renew

Axero
9.1
Zoho Connect

Usability

Axero
8.2
Zoho Connect

Reliability and Availability

Axero
9.1
Zoho Connect

Performance

Axero
9.1
Zoho Connect

Support Rating

Axero
9.0
Zoho Connect

Implementation Rating

Axero
9.1
Zoho Connect

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