Likelihood to Recommend ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.
Read full review See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
Read full review Pros Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship. Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties. Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items. Read full review Ability to split our multiple projects and assign a user base. Ability to set permissions based on user base/ roles. Customization of fields on a project level. Read full review Cons Column sorting when in filtered states. A way to show cross-team dependencies. A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it A way to do online poker that doesn't require a plug-in. Read full review User interface for client-facing feedback Content and design updates tracking Read full review Likelihood to Renew I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Read full review I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
Read full review Usability Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Read full review Support Rating When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
Read full review Implementation Rating Was not part of the process.
Read full review Alternatives Considered Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
Read full review I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
Read full review Return on Investment It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time The only thing I dislike is that it takes a lot of memory space when in an idle state Read full review Decreased turn around time for defect fixes. Smoother builder deploys Clearer communication from QA to Dev Team Read full review ScreenShots