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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BambooHR

    Score8.3 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $10

    per month per user

    HiBob

    Score8.4 out of 10
    N/AHiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A

    Lattice

    Score8.1 out of 10
    N/ALattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…

    $8

    per month per user

    Pricing
    BambooHRHiBobLattice
    Editions & Modules
    Core
    $10
    per month per user
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    No answers on this topic
    + Engagement
    $4
    per month per user
    + Grow
    $4
    per month per user
    Performance Management
    $8
    per month per user
    OKRs & Goals
    $8
    per month per user
    Performance Management + OKRs & Goals
    $11
    per month per user
    Offerings
    Pricing Offerings
    BambooHRHiBobLattice
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details——All contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.
    More Pricing Information
    Community Pulse
    BambooHRHiBobLattice
    Considered Multiple Products
    BambooHR
    Chose BambooHR
    BambooHR® was a great fit for our organization of 75-100 people. We became too big for our small custom MS Access system but not big enough for Workday. Lattice was more of an employee engagement and performance management system and didn't have some of the HR management and …
    Incentivized
    Chose BambooHR
    Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as …
    Incentivized
    Chose BambooHR
    Lattice is the best HR platform out. BambooHR is comfortable, but not preferred.
    Incentivized
    Chose BambooHR
    In our company, we use them together. My team uses Lever for talent acquisition duties. We also use Lattice for company employee review, and we used to use Jazz HR, but we do not use it anymore. Bamboo is for managing employees and payroll.
    Incentivized
    Chose BambooHR
    Lattice offers a much richer performance and meeting management experience, but is of course an entirely separate product to be maintained and for users to understand. It's going to be up to each org but if your performance management plans are not overly complex, BambooHR will …
    Incentivized
    Chose BambooHR
    BambooHR is the most affordable and has the most robust system of the above. It gives my company everything we want, with strong growth capabilities.
    Incentivized
    Chose BambooHR
    BambooHR was the easiest to use, most cost-efficient and had the most features based on what we need.
    Incentivized
    Chose BambooHR
    UKG was too big of a tech stack for us, even UKG Ready was overly complex for what our organizational needs are. We picked BHR based off of user experience, simplicity, and cost. Most other HR softwares are exponentially more costly than BHR & for our organization needs and …
    Incentivized
    Chose BambooHR
    Used them before and wanted to try something new, overall it was a much easier product to use and get a handle on.
    Incentivized
    Chose BambooHR
    At my previous employer, I evaluated over 20 HRIS platforms before choosing and implementing BambooHR® (in 2019). I love it! The continuous improvements are promising and I actually feel like product feedback is reviewed and, at times, implemented.

    With BambooHR®, it truly …
    Incentivized
    Chose BambooHR
    BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. …
    Incentivized
    Chose BambooHR
    Bamboo is a great and cheaper entry option for an HRIS. Good starting point, but you may need to upgrade to a more featured platform as you get larger and have bigger initiatives
    Incentivized
    Chose BambooHR
    We were already using BambooHR when I started, and I will be switching eventually to one of the other providers if BambooHR does not do more for their Canadian customers
    Incentivized
    Chose BambooHR
    N/A
    Incentivized
    Chose BambooHR
    Functionality, Flexibility, Customization (add new fields) and Cost
    Incentivized
    Chose BambooHR
    Fabulous Overall, great features, easy operation, and management.
    Incentivized
    HiBob
    Chose HiBob
    HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in …
    Incentivized
    Chose HiBob
    BambooHR is a great platform for small business but we found it wasn't conducive to our organization as we began to grow. While very user friendly, the Performance Management was limited and basic. HiBob has a better social platform where employees can be publicly recognized. …
    Incentivized
    Chose HiBob
    Namely did not have connected modules, so it was difficult to manage data across the different sites. They didn't have a large suite of API connections. Workday required technical experts to code and manage everything, is not user-friendly, and did not have historical data …
    Incentivized
    Chose HiBob
    Hibob offers a lot of features and customization compared to BambooHR. You can have workflows only apply to select groupings of employees, whether by location, job type, or a custom group. It has built in surveys that you can customize; I had to use an expensive external system …
    Incentivized
    Chose HiBob
    HIbob is customisable and fun and really personal which is great for us as a business as we like to keep our tone of voice throughout our communications. Deel is great for various uses but doesn't have the same customisable options. HIbob is also super user friendly. None of …
    Incentivized
    Chose HiBob
    Hibob has more customizable performance management, employee surveys, and PTO cycles than most of the tools I've evaluated. Hibob also includes many features for one-on-one tracking, Slack integration, and employee engagement (Kudos/Accounements/Polls) that other platforms …
    Incentivized
    Chose HiBob
    We looked at multiple products that cover different areas of P&C. We liked that Hibob did the job of many platforms.
    Incentivized
    Chose HiBob
    Hibob is a lot more user-friendly than other HRIS
    Top-of-the-line customer service
    Constantly updates the different offered modules
    Incentivized
    Chose HiBob
    Hibob is more sophisticated and has a better user experience
    Incentivized
    Chose HiBob
    Hibob is a lot more aesthetically pleasing.
    Incentivized
    Lattice
    Chose Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to …
    Incentivized
    Chose Lattice
    Lattice is easier to use and more visually appealing
    Incentivized
    Chose Lattice
    Some similar functionality though the core functions are different. BambooHR is predominantly HR software but does have areas to manage goals as well as conversations with managers. I believe tracking goals is a bit better in Lattice and is more comprehensive but not quite as …
    Incentivized
    Chose Lattice
    All-in-one performance platform for engagement, goals, reviews, 1:1, department information, feedback, growth plans, and a robust management system and smart workflows, and a great tool for remote-first companies and seamless integrations with Slack, calendars, and each tool in …
    Incentivized
    Chose Lattice
    Compared to Zenefits that we used in the past Lattice is more powerful as it allows to link performance management to setting and achieving goals all in one place. Lattice is much easier and more comprehensive to use especially in a multi-team project setting as it allows to …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    373 Answers
    98%
    Would buy again
    61 Answers
    92%
    Would buy again
    47 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    275 Answers
    100%
    Delivers good value for the price
    55 Answers
    94%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    370 Answers
    95%
    Happy with the feature set
    59 Answers
    96%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    181 Answers
    96%
    Lived up to sales and marketing promises
    45 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    205 Answers
    85%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    29 Answers
    Features
    BambooHRHiBobLattice
    Human Resource Management
    Comparison of Human Resource Management features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.9
    406 Ratings
    4% below category average
    HiBob
    9.5
    60 Ratings
    15% above category average
    Lattice
    -
    Ratings
    Employee demographic data8.2359 Ratings10.058 Ratings00 Ratings
    Employment history8.1354 Ratings9.658 Ratings00 Ratings
    Job profiles and administration8.0369 Ratings9.647 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.7331 Ratings9.257 Ratings00 Ratings
    Organizational charting7.9381 Ratings9.960 Ratings00 Ratings
    Organization and location management8.2357 Ratings9.851 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.4212 Ratings8.727 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.6
    277 Ratings
    8% below category average
    HiBob
    8.3
    41 Ratings
    1% above category average
    Lattice
    -
    Ratings
    Pay calculation8.1208 Ratings7.724 Ratings00 Ratings
    Support for external payroll vendors7.0153 Ratings9.419 Ratings00 Ratings
    Off-cycle/On-Demand payment7.4154 Ratings00 Ratings00 Ratings
    Benefit plan administration7.2215 Ratings00 Ratings00 Ratings
    Direct deposit files8.3209 Ratings00 Ratings00 Ratings
    Salary revision and increment management7.9224 Ratings8.034 Ratings00 Ratings
    Reimbursement management7.6138 Ratings00 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    8.8
    351 Ratings
    7% above category average
    HiBob
    8.3
    54 Ratings
    1% above category average
    Lattice
    -
    Ratings
    Approval workflow8.7351 Ratings9.054 Ratings00 Ratings
    Balance details8.5337 Ratings7.752 Ratings00 Ratings
    Annual carry-forward and encashment9.2129 Ratings8.149 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    8.5
    392 Ratings
    3% above category average
    HiBob
    8.8
    59 Ratings
    6% above category average
    Lattice
    -
    Ratings
    View and generate pay and benefit information8.5268 Ratings8.941 Ratings00 Ratings
    Update personal information8.9392 Ratings9.359 Ratings00 Ratings
    View company policy documentation8.5340 Ratings8.752 Ratings00 Ratings
    Employee recognition7.8254 Ratings7.845 Ratings00 Ratings
    View job history8.7354 Ratings9.656 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    9.1
    74 Ratings
    12% above category average
    HiBob
    -
    Ratings
    Lattice
    -
    Ratings
    Tracking of all physical assets9.174 Ratings00 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.3
    286 Ratings
    4% below category average
    HiBob
    7.8
    56 Ratings
    3% above category average
    Lattice
    -
    Ratings
    Report builder7.4280 Ratings9.154 Ratings00 Ratings
    Pre-built reports7.5277 Ratings6.854 Ratings00 Ratings
    Ability to combine HR data with external data6.9211 Ratings7.734 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    8.2
    322 Ratings
    2% above category average
    HiBob
    -
    Ratings
    Lattice
    -
    Ratings
    New hire portal8.4307 Ratings00 Ratings00 Ratings
    Manager tracking tools8.0280 Ratings00 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.9
    240 Ratings
    2% below category average
    HiBob
    7.8
    33 Ratings
    4% below category average
    Lattice
    8.2
    50 Ratings
    5% above category average
    Corporate goal setting7.0177 Ratings8.427 Ratings8.438 Ratings
    Individual goal setting7.9231 Ratings8.231 Ratings8.549 Ratings
    Line-of sight-visibility9.169 Ratings6.825 Ratings7.741 Ratings
    Performance tracking7.6226 Ratings8.131 Ratings8.148 Ratings
    Subordinate goal setting00 Ratings00 Ratings8.245 Ratings
    Performance Management
    Comparison of Performance Management features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.8
    257 Ratings
    2% below category average
    HiBob
    6.9
    50 Ratings
    14% below category average
    Lattice
    8.9
    50 Ratings
    6% above category average
    Performance plans7.3244 Ratings8.343 Ratings8.441 Ratings
    Performance improvement plans7.3208 Ratings1.934 Ratings8.319 Ratings
    Review status tracking8.697 Ratings7.847 Ratings9.143 Ratings
    Review reminders8.1101 Ratings8.849 Ratings9.546 Ratings
    Multiple review frequency7.7229 Ratings7.842 Ratings9.539 Ratings
    Plan weighting00 Ratings00 Ratings8.728 Ratings
    Manager note taking00 Ratings00 Ratings8.447 Ratings
    Rater nomination workflow00 Ratings00 Ratings9.426 Ratings
    Workflow restrictions00 Ratings00 Ratings9.529 Ratings
    Reporting00 Ratings00 Ratings8.435 Ratings
    Succession Planning
    Comparison of Succession Planning features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    9.1
    81 Ratings
    15% above category average
    HiBob
    -
    Ratings
    Lattice
    -
    Ratings
    Create succession plans/pools8.946 Ratings00 Ratings00 Ratings
    Candidate ranking9.067 Ratings00 Ratings00 Ratings
    Candidate search9.068 Ratings00 Ratings00 Ratings
    Candidate development9.359 Ratings00 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BambooHR and HiBob and Lattice
    Feature
    BambooHR
    7.9
    263 Ratings
    0% below category average
    HiBob
    -
    Ratings
    Lattice
    -
    Ratings
    Job Requisition Management7.6200 Ratings00 Ratings00 Ratings
    Company Website Posting7.6218 Ratings00 Ratings00 Ratings
    Publish to Social Media9.291 Ratings00 Ratings00 Ratings
    Job Search Site Posting7.4212 Ratings00 Ratings00 Ratings
    Duplicate Candidate Prevention7.588 Ratings00 Ratings00 Ratings
    Applicant Tracking8.0233 Ratings00 Ratings00 Ratings
    Notifications and Alerts8.1250 Ratings00 Ratings00 Ratings
    Best Alternatives
    BambooHRHiBobLattice
    Small Businesses
    UZIO
    Score9.3 out of 10
    UZIO
    Score9.3 out of 10
    15Five
    Score8 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BambooHRHiBobLattice
    Likelihood to Recommend
    8.4
    (427 ratings)
    8.9
    (62 ratings)
    8.1
    (52 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    8.1
    (6 ratings)
    2.0
    (1 ratings)
    Usability
    8.6
    (354 ratings)
    8.5
    (10 ratings)
    8.5
    (13 ratings)
    Availability
    9.3
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (185 ratings)
    6.7
    (4 ratings)
    6.8
    (5 ratings)
    Online Training
    8.2
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (6 ratings)
    7.7
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.4
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (2 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BambooHRHiBobLattice
    Likelihood to Recommend
    BambooHR
    I have found that using BambooHR for recruiting has helped cut my company's recruiting budget down. I don't find BambooHR good for payroll, since we already use a company we trust. I wish our hour-tracking software integrated with or connected to BambooHR; otherwise, employees worry they aren't receiving their PTO.
    Incentivized
    Read full review
    HiBob
    HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
    Read full review
    Lattice
    - Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
    Incentivized
    Read full review
    Pros
    BambooHR
    • It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
    • Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
    • Training management is a great feature since it centralizes the required trainings.
    Incentivized
    Read full review
    HiBob
    • Provides usable data via feedback surveys for managers and operations team to take quick action on.
    • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
    • Simplifies and syncs every day HR tasks, saving loads of time and effort.
    Read full review
    Lattice
    • clean simple user interface. easy to navigate and i like the homepage
    • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
    • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
    Incentivized
    Read full review
    Cons
    BambooHR
    • I think it could display PTO in number of days, as well.
    • I wish that the benefits page was easier to navigate.
    • I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.
    Incentivized
    Read full review
    HiBob
    • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
    • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
    • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
    Incentivized
    Read full review
    Lattice
    • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
    • Lattice app (for phone) is very limited in scope and doesn't have face ID
    • sales team can be misleading; need to really double check and push on important issues
    Incentivized
    Read full review
    Likelihood to Renew
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    HiBob
    We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
    Incentivized
    Read full review
    Lattice
    It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
    Incentivized
    Read full review
    Usability
    BambooHR
    The interface is so user-friendly for admins and employees. I've never seen another HRIS this easy to use, on both a computer and a mobile device. It's clean, intuitive, warm, and powerful. In the 5 years I've used it, I haven't had a single employee complain that Bamboo is confusing or hard to navigate.
    Incentivized
    Read full review
    HiBob
    It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
    Read full review
    Lattice
    It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
    Incentivized
    Read full review
    Reliability and Availability
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    HiBob
    Yes they are always there when we need them. Fast response time too.
    Incentivized
    Read full review
    Lattice
    No answers on this topic
    Performance
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    HiBob
    Yes the system is fast and easy to use.
    Incentivized
    Read full review
    Lattice
    No answers on this topic
    Support Rating
    BambooHR
    I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.
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    HiBob
    A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
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    Lattice
    Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
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    In-Person Training
    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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    HiBob
    No answers on this topic
    Lattice
    No answers on this topic
    Online Training
    BambooHR
    Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
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    HiBob
    It was fast and easy to learn with the trainer. Their staff was great to work with.
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    Lattice
    No answers on this topic
    Implementation Rating
    BambooHR
    We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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    HiBob
    I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
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    Lattice
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    Alternatives Considered
    BambooHR
    Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.
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    HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
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    Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
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    Contract Terms and Pricing Model
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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    HiBob
    No answers on this topic
    Lattice
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    Scalability
    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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    HiBob
    It is easy to use across the board for all departments in the company.
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    Lattice
    No answers on this topic
    Professional Services
    BambooHR
    VERY professional!
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    HiBob
    No answers on this topic
    Lattice
    No answers on this topic
    Return on Investment
    BambooHR
    • As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
    • It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
    • Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.
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    HiBob
    • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
    • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
    • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
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    Lattice
    • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
    • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
    • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
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    ScreenShots

    BambooHR Screenshots

    Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

    HiBob Screenshots

    Product screenshotProduct screenshotProduct screenshot