Bandwidth vs ShoutOUT

Likelihood to Recommend

Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.

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Verified User

Executive in Customer Service

Telecommunications Company, 51-200 employees

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If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Pros

Bandwidth has great customer service. They are all friendly and super helpful.
They are innovative and constantly updating their APIs, UIs, and products they offer.
Their UI and API are user friendly and intuitive.

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Tamara Foster

Telecom Manager

LogMeInTelecommunications, 1001-5000 employees

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Great for simple, not very tech-savvy influencers or affiliates.
Ties in seamlessly to Shopify Plus, which is a must for our organization.
Simple dashboard, easy to manage affiliates.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Cons

Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.

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Chris Horne

CEO (Chief Executive Officer)

DialPathTelecommunications, 1-10 employees

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Not a vast network of affiliates to choose from if you need them to facilitate that side of your business.
Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers.
Could make it easier to add creatives and deep linking for affiliates.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$0 per message

Bandwidth Editions & Modules

Edition

Phone Number	0.35¹
Inbound Calling	0.0055²
Outbound Calling	0.01²
Inbound Messaging	Free³
Outbound Messaging	0.005³

per line/per month
per minute
per message

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$0.01 per SMS per SMS

ShoutOUT Editions & Modules

Edition

Starter	Free subscription¹
Growth	9.99²
Pro	19.99²

per SMS
per month per SMS

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

ShoutOUT 10.0

Based on 1 answer

It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Support Rating

Bandwidth 9.0

Based on 2 answers

No answer on this topic is available.

ShoutOUT 10.0

Based on 2 answers

We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Alternatives Considered

Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.

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Verified User

Engineer in Engineering

Computer Software Company, 1001-5000 employees

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We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Return on Investment

We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.

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Verified User

Executive in Customer Service

Telecommunications Company, 51-200 employees

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Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales.
Easy to use and much simpler for our affiliate manager to do her work.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

View all 1 answers on this topic

Bandwidth vs ShoutOUT

Bandwidth

ShoutOUT

Attribute Ratings

Likelihood to Recommend

Bandwidth

ShoutOUT

Likelihood to Renew

Bandwidth

ShoutOUT

Support Rating

Bandwidth

ShoutOUT

Pros

Cons

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Bandwidth Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

ShoutOUT Editions & Modules

Edition

Additional Pricing Details

Likelihood to Renew

Support Rating

Alternatives Considered

Return on Investment

Screenshots

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