Benefitfocus vs. Pazcare

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.

Incentivized

Pazcare has almost everything you need in a benefit administration platform, one stop solution for all the benefit requirement, multiple insurance data management in single application interface, cutting edge tech enabled claim raise and settlement, AI supported FAQ and customer services. Its a good to go platform and can be used with very ease.

• Enrollment Reports
• Customer Service
• File Feed Setup

Incentivized

• Platform is good
• Claim settlement support is good
• Great dashboard and database analysis
• Customer service

• Great at selling their product but not keeping their promises.
• Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
• They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.

Incentivized

• More networking in terms of insurance
• More product add ons

Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.

Incentivized

• It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
• Bad impression on the benefits team to implement a program that didn't deliver.

Incentivized

• helps to reduce manual work and saved cost in many terms