Likelihood to Recommend If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
Read full review I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
Read full review Pros Alert correlation feature helps in grouping similar alerts together Alert Enrichment to enhance the data after it arrives on the tool Integration with multiple tools The console is very user friendly and provides ease of administration Read full review Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals. Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration. Ability to create Applications to logical group important flows Read full review Cons Tool should have a feature to query the data The dashboard feature needs improvement It should have a dark mode Read full review I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable. The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories. Read full review Alternatives Considered TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although
Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
Read full review We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.
Read full review Return on Investment BIgPanda is very easy to implement and use Better than the previous tool, provides more functionality BIgPanda's alert enrichment feature very helpful Read full review System down time is shortened as our ability to troubleshoot issues goes up. Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard. We are able to react to issues quickly through the smart alert system rather than manual checks. Read full review ScreenShots