What users are saying about
4 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Salesboom
8.4
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Salesboom
9.1
Workflow management
Bitochon Sales CRM Portal
9.0
Salesboom
8.2
Territory management
Bitochon Sales CRM Portal
9.0
Salesboom
7.9
Opportunity management
Bitochon Sales CRM Portal
10.0
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Salesboom
7.9
Contract management
Bitochon Sales CRM Portal
8.0
Salesboom
7.3
Quote & order management
Bitochon Sales CRM Portal
8.0
Salesboom
9.1
Interaction tracking
Bitochon Sales CRM Portal
10.0
Salesboom
9.1
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Salesboom
7.6

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Salesboom
7.5
Case management
Bitochon Sales CRM Portal
9.0
Salesboom
7.9
Call center management
Bitochon Sales CRM Portal
9.0
Salesboom
7.3
Help desk management
Bitochon Sales CRM Portal
9.0
Salesboom
7.3

Marketing Automation

Bitochon Sales CRM Portal
9.0
Salesboom
9.1
Lead management
Bitochon Sales CRM Portal
10.0
Salesboom
9.1
Email marketing
Bitochon Sales CRM Portal
8.0
Salesboom
9.1

CRM Project Management

Bitochon Sales CRM Portal
9.3
Salesboom
9.0
Task management
Bitochon Sales CRM Portal
9.0
Salesboom
9.1
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Salesboom
8.8
Reporting
Bitochon Sales CRM Portal
10.0
Salesboom
9.1

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Salesboom
8.9
Forecasting
Bitochon Sales CRM Portal
8.0
Salesboom
9.1
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Salesboom
8.8
Customizable reports
Bitochon Sales CRM Portal
9.0
Salesboom
8.8

Customization

Bitochon Sales CRM Portal
8.8
Salesboom
8.6
Custom fields
Bitochon Sales CRM Portal
9.0
Salesboom
9.1
Custom objects
Bitochon Sales CRM Portal
8.0
Salesboom
8.8
Scripting environment
Bitochon Sales CRM Portal
9.0
Salesboom
7.3
API for custom integration
Bitochon Sales CRM Portal
9.0
Salesboom
9.1

Security

Bitochon Sales CRM Portal
9.0
Salesboom
8.2
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Salesboom
7.3
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Salesboom
9.1

Social CRM

Bitochon Sales CRM Portal
8.5
Salesboom
8.0
Social data
Bitochon Sales CRM Portal
9.0
Salesboom
8.2
Social engagement
Bitochon Sales CRM Portal
8.0
Salesboom
7.9

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Salesboom
8.6
Marketing automation
Bitochon Sales CRM Portal
9.0
Salesboom
9.1
Compensation management
Bitochon Sales CRM Portal
9.0
Salesboom
8.2

Platform

Bitochon Sales CRM Portal
10.0
Salesboom
7.3
Mobile access
Bitochon Sales CRM Portal
10.0
Salesboom
7.3

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Support Rating

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Salesboom
8.5

Support Rating

Bitochon Sales CRM Portal
Salesboom
8.2

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