Bitochon Sales CRM Portal vs. Salesboom

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.

Incentivized

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.

• Manage Leads, Client Conversions, Touch up points and all other order data.
• Integration with other platforms such as Vinculum etc provides ease of work.
• Ease of Analysis of performance and matching of targets.

Incentivized

• As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
• Customer support is great.
• The CRM gets updated quarterly without user intervention.

• Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
• Sometimes non-responsive glitches appear
• Different users see different data for same clients sometimes

Incentivized

• The billing and invoicing needs a bit of improvement.
• We would like to see more ERP-like features.
• The customer self service portal needs improvement.

We have a dedicated account manager and support. Whenever we need help we get it.

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.

Incentivized

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.

• Has really improved the productivity of the entire sales channel and operations team
• Ease for accounts and other software integration
• Improves overall interconnectivity of all departments

Incentivized

• Less sales opportunities slip through the cracks.
• Reduces sales redundant tasks and saves time.
• Makes customers.