What users are saying about
8 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 6.4 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform
  • zigihub ranks higher in 1 feature set: Social CRM

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
7.3

zigihub

73%
Bitochon Sales CRM Portal ranks higher in 7/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.0
80%
2 Ratings

Workflow management

9.0
90%
1 Rating
8.0
80%
2 Ratings

Territory management

9.0
90%
1 Rating
6.0
60%
2 Ratings

Opportunity management

10.0
100%
1 Rating
7.0
70%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
3.0
30%
2 Ratings

Contract management

8.0
80%
1 Rating
8.0
80%
2 Ratings

Quote & order management

8.0
80%
1 Rating
8.2
82%
1 Rating

Interaction tracking

10.0
100%
1 Rating
8.0
80%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
9.1
91%
1 Rating

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%
7.0

zigihub

70%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
7.0
70%
2 Ratings

Call center management

9.0
90%
1 Rating
7.0
70%
2 Ratings

Help desk management

9.0
90%
1 Rating
7.0
70%
2 Ratings

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
8.0

zigihub

80%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
8.0
80%
2 Ratings

Email marketing

8.0
80%
1 Rating
8.0
80%
2 Ratings

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
7.4

zigihub

74%
Bitochon Sales CRM Portal ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
6.0
60%
2 Ratings

Billing and invoicing management

9.0
90%
1 Rating
9.1
91%
1 Rating

Reporting

10.0
100%
1 Rating
7.0
70%
2 Ratings

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%
7.0

zigihub

70%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Forecasting

8.0
80%
1 Rating
6.0
60%
2 Ratings

Pipeline visualization

10.0
100%
1 Rating
7.0
70%
2 Ratings

Customizable reports

9.0
90%
1 Rating
8.0
80%
2 Ratings

Customization

8.8

Bitochon Sales CRM Portal

88%
5.8

zigihub

58%
Bitochon Sales CRM Portal ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
8.0
80%
2 Ratings

Custom objects

8.0
80%
1 Rating
6.0
60%
2 Ratings

Scripting environment

9.0
90%
1 Rating
6.4
64%
1 Rating

API for custom integration

9.0
90%
1 Rating
3.0
30%
2 Ratings

Security

9.0

Bitochon Sales CRM Portal

90%
8.5

zigihub

85%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Single sign-on capability

9.0
90%
1 Rating
8.0
80%
2 Ratings

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
2 Ratings

Social CRM

8.5

Bitochon Sales CRM Portal

85%
9.1

zigihub

91%
zigihub ranks higher in 2/2 features

Social data

9.0
90%
1 Rating
9.1
91%
1 Rating

Social engagement

8.0
80%
1 Rating
9.1
91%
1 Rating

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%
6.5

zigihub

65%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Marketing automation

9.0
90%
1 Rating
4.0
40%
2 Ratings

Compensation management

9.0
90%
1 Rating
9.1
91%
1 Rating

Platform

10.0

Bitochon Sales CRM Portal

100%
4.0

zigihub

40%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
4.0
40%
2 Ratings

Attribute Ratings

  • Bitochon Sales CRM Portal is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
6.0

zigihub

60%
2 Ratings

Usability

Bitochon Sales CRM Portal

N/A
0 Ratings
6.0

zigihub

60%
1 Rating

Support Rating

Bitochon Sales CRM Portal

N/A
0 Ratings
8.0

zigihub

80%
1 Rating

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review

zigihub

  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
Read full review

Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review

zigihub

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review

Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

zigihub

  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    zigihub

    Starting Price

    $0

    Editions & Modules

    zigihub editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $24

      Additional Details

      Usability

      Bitochon Technologies

      No answers on this topic

      zigihub

      1. Has a lot of scope for improvement in terms of email editor and lead management
      2. Out-of-the-box reporting features should also be made available
      3. Should provide integration with other software
      4. The user experience could be improved
      5. The tool can be made a little faster to operate
      6. Workflows, land page, and form options can be improved
      Read full review

      Support Rating

      Bitochon Technologies

      No answers on this topic

      zigihub

      The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
      Read full review

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      zigihub

      Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      zigihub

      • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
      Read full review

      Screenshots

      Add comparison