Blackbaud Financial Edge NXT vs. Microsoft Dynamics 365 Finance

The look of the reports and the platform is great. It's easy to lookup vendors and find some information. I wish the flow to navigate around the system was more intuitive. We tend to do more going back and forth to move to another vendor. It must be an easier solution. But that's the learning curve piece we need.

Incentivized

I think D365 has the ability to be useful for 90% of businesses out there. Its just a matter of if those costs make sense but as far as what is on the market today in my opinion MS is number 1.

Incentivized

• Uploading and inputting information is easy due to a clear format and outline.
• Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
• Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
• Being able to export a general ledger for an account to excel while still being formatted correctly.
• Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
• There is always access to help from Blackbaud services for any sort of difficulty.
• Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.

Incentivized

• Full range of customization options
• Documentation
• Cross platform analytics with use of

Incentivized

• Queries is not fully set up yet and could use more functionality within the reporting structure
• Recurring payments do not seem to be moving forward and we have several annuities that run quarterly
• Queue appears to be going away and report scheduling is coming, however, you cannot send to users outside of your organization. We run so many monthly reports that we used to have emailed out via queue that now we have to run them manually and save them to a sharepoint site for our campus partners to access.
• A little concerned with printing checks once database view goes away since the one time I tried it the printing margins were totally off.
• Integration of papersave products and cash receipts.

Incentivized

• More clarity on features going away
• New feature showcases
• Demonstrations for how things were intended to be used

Incentivized

BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.

Incentivized

I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.

Incentivized

It's extremely versatile, mirrored with so much documentation.

Incentivized

No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need

Incentivized

They are good, but there is always room to be better.

Incentivized

The training is semi helpful if you have already been in the system. If you are completely new it does make it kind of hard since chart of accounts will be different among organizations. For a general idea it is helpful. One complaint on training would be that as FENXT is attempting to go fully to the web solution there were often times things that were moved or changed that even the trainer was unaware of and had to adapt on the fly.

Incentivized

The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.

Incentivized

Prior to using Blackbaud Financial Edge NXT, a financial software package offered by Sage was used. Blackbaud Financial Edge NXT is much more user friendly, and integrates with the fundraising software used by the Foundation, Raiser's Edge. The integration has eliminated duplicate entry of donor information into the financial software. In addition, the add-in tools provided by Blackbaud Financial Edge NXT make journal entries a much more efficient process.

Incentivized

I have used everything from industry standard TMS systems to SAP to various BIs like Tableau and Power BI. The point is my background is varied, but what's nice is being it's MS anything you already use that is also Microsoft will make Microsoft Dynamics 365 Finance feel way more natural and native, being you have used MS products for years likely.

Incentivized

• Record accuracy has gone up with Blackbaud Financial Edge NXT. We are able to keep everything separate using both natural accounts and projects.
• The AP module has increased our speed in issuing checks. We are able to easily review and see where approvals may be stuck in order to get checks out promptly.
• The approval chains and easily viewed records of approvals have helped our auditors easily track processes for internal control walkthroughs.

Incentivized