BlackBerry Optics (CylanceOPTICS) vs. IBM Security QRadar SIEM

If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.

Incentivized

QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.

Incentivized

• Maps out solid template frameworks.
• Makes reporting to executives easy to compile and understand.

Incentivized

• Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
• Facilitates security incident investigation and forensic analysis.
• Provides a real-time view of security events, enabling immediate incident response.
• Can integrate with external threat intelligence sources to enrich data and improve threat detection.
• Enables the generation of detailed and customized reports.

Incentivized

• The playbooks are a bit tedious and hard to understand.
• The documentation appears somewhat lacking.

Incentivized

• Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
• While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
• IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.

Incentivized

With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.

Incentivized

A very special system to use without problems, the process is very genuine and does not require complicated procedures.

Incentivized

I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.

Incentivized

Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm

Incentivized

IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.

Incentivized

• Addresses known gaps easily.
• Quick to implement.

Incentivized

• Offense investigation was really helped in tackling the incidents. It was accurate and brief
• The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
• The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database

Incentivized