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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Apricot

    Score9.2 out of 10
    N/ABonterra Apricot is a community-centered case management platform with built-in intelligence that supports insights, efficient services, and impact. Apricot offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record. With the case management solution, nonprofits can…N/A

    Quickbase

    Score8.7 out of 10
    N/AQuickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

    $700

    per month

    Zoho Projects

    Score8.1 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    Bonterra ApricotQuickbaseZoho Projects
    Editions & Modules
    No answers on this topic
    Enterprise
    Full Customizable
    per month/billed annually
    Business
    Starting at $2,200
    per month
    Team
    Started at $700
    per month
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    Bonterra ApricotQuickbaseZoho Projects
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeRequiredOptionalOptional
    Additional DetailsPricing for Bonterra Case Management is driven by individual usage and needs of the nonprofit. Organizations aren't one-size fits all, so neither is Bonterra's pricing.Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    Bonterra ApricotQuickbaseZoho Projects
    Considered Multiple Products
    Bonterra
    No answer on this topic
    Quickbase
    Chose Quickbase
    We selected Quickbase as it can help us to create the application faster and easier. Here Quickbase gives us both features like integration and development. With the feature called pipeline, the user can easily integrate the third-party application with Quickbase without using …
    Incentivized
    Chose Quickbase
    I heard that Zoho Project offers something similar to what Quick Base provides. We have not used other products like Quick Base, and I didn't participate in the evaluation of the alternatives, so I am not sure how Quick Base stacks up against them
    Incentivized
    Chose Quickbase
    It was 3 years ago that we did our comparison with other options, however the flexibility and feature set of Quick Base and the price point, made Quick Base an easy decision. Also, the age and stability of the company.
    Incentivized
    Chose Quickbase
    We only tried FileMaker Pro before Quickbase, and it was quite hard to achieve what we needed. It took a few days to figure out how to create a couple relationships in FileMaker Pro, where we were able to develop almost our whole application in the same amount of time in …
    Incentivized
    Zoho
    Chose Zoho Projects
    We were testing out Asana at the time we moved on to Zoho. Zoho seemed to have more features that met our needs. Asana was not quite developed to the point of our liking. Zoho has an awesome calendar function that I loved, which Asana did not.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    101 Answers
    98%
    Would buy again
    141 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    73 Answers
    98%
    Delivers good value for the price
    122 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    102 Answers
    99%
    Happy with the feature set
    142 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    46 Answers
    99%
    Lived up to sales and marketing promises
    106 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    55 Answers
    95%
    Implementation went as expected
    107 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    Bonterra ApricotQuickbaseZoho Projects
    Project Management
    Comparison of Project Management features of Bonterra Apricot and Quickbase and Zoho Projects
    Feature
    Bonterra Apricot
    -
    Ratings
    Quickbase
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings00 Ratings7.520 Ratings
    Resource Management00 Ratings00 Ratings7.019 Ratings
    Gantt Charts00 Ratings00 Ratings6.517 Ratings
    Scheduling00 Ratings00 Ratings5.518 Ratings
    Workflow Automation00 Ratings00 Ratings6.014 Ratings
    Team Collaboration00 Ratings00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings00 Ratings8.011 Ratings
    Document Management00 Ratings00 Ratings6.016 Ratings
    Email integration00 Ratings00 Ratings6.016 Ratings
    Mobile Access00 Ratings00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Bonterra Apricot and Quickbase and Zoho Projects
    Feature
    Bonterra Apricot
    -
    Ratings
    Quickbase
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings00 Ratings5.55 Ratings
    Invoicing00 Ratings00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings00 Ratings3.013 Ratings
    Best Alternatives
    Bonterra ApricotQuickbaseZoho Projects
    Small Businesses
    No answers on this topic
    No answers on this topic
    Any.do
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Project Server
    Score5.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    No answers on this topic
    Planview PPM Pro
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bonterra ApricotQuickbaseZoho Projects
    Likelihood to Recommend
    9.2
    (212 ratings)
    7.5
    (521 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    9.9
    (54 ratings)
    9.9
    (3 ratings)
    Usability
    9.9
    (8 ratings)
    8.4
    (40 ratings)
    5.6
    (4 ratings)
    Availability
    9.0
    (3 ratings)
    9.0
    (16 ratings)
    9.0
    (1 ratings)
    Performance
    7.0
    (2 ratings)
    9.0
    (15 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (11 ratings)
    7.4
    (44 ratings)
    7.4
    (9 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.9
    (4 ratings)
    -
    (0 ratings)
    Online Training
    5.4
    (2 ratings)
    10.0
    (5 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    4.5
    (4 ratings)
    9.8
    (22 ratings)
    8.0
    (1 ratings)
    Configurability
    2.4
    (2 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (2 ratings)
    8.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (3 ratings)
    9.0
    (15 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (2 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra ApricotQuickbaseZoho Projects
    Likelihood to Recommend
    Bonterra
    Secure case note documentation: It is well-suited for organizations like the NAMI Living Room that need a secure, reliable system for storing sensitive client information and maintaining confidentiality. Also, it allows for continuity of care as staff can easily access past notes and track progress.
    Incentivized
    Read full review
    Quickbase
    I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    Bonterra
    • Allows us to set notification reminders when residents of our program advance through out program
    • Allows us to create reports tailored to the information that we need
    • Allows us to update information efficiently and in real time so that everyone on the team can be on the same page.
    Incentivized
    Read full review
    Quickbase
    • Rapidly bring new ideas to life
    • Great authentication and authorization system out of the box
    • Connects with many major third-party services (via Pipelines)
    • Reporting and Dashboards are awesome
    • Excellent emails notification system to keep us in the loop when data changes
    • Intuitive UI for building forms and reports
    • Nice playground to test new ideas
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    Bonterra
    • The Connect feature is poor. We were hoping to use it to send resources to families geographically, but the system does not have that function to filter at this time. A way to filter the people you want to message without having to do it manually is needed
    • Apricot can run very slow in general and I have to hit the refresh button multiple times
    • N/A
    Incentivized
    Read full review
    Quickbase
    • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
    • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    Bonterra
    I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
    Incentivized
    Read full review
    Quickbase
    For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
    Incentivized
    Read full review
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    Bonterra
    Without any formal IT education, I was able to utilize their articles and videos to teach myself how to configure and customize the software to our organization (although I do recommend their Apricot Admin training to polish your skills). The majority of users are able to adapt immediately with minimal training.Staff that have challenges with technology in general do adapt to using the system once you can create buy in and engagement (although it does take time and training)
    Incentivized
    Read full review
    Quickbase
    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Incentivized
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    Bonterra
    It is usually available when I need to use it
    Incentivized
    Read full review
    Quickbase
    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Incentivized
    Read full review
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    Bonterra
    The system does tend to run slowly when pulling more complex reports
    Incentivized
    Read full review
    Quickbase
    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Incentivized
    Read full review
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    Bonterra
    This is a difficult question to answer because when I hear the word "support" I think of this in multiple levels. The customer service on the front end, with my account manager is pretty good. There was a time for about a year and a half where I didn't even want to get to know this persons name because they wouldn't be there there long enough for me to get to know them. For the past 8-9 months we've had the same account manager, and this is helpful as a way to grow our trust in Apricot social solutions as well as the account manager understanding the needs of our organization. The technical support is also fine. The issues we most have problems with is how the technical support is calculated and the lack of roll-over of technical support time. If our account has 1 hour of technical support per month, but we don't need any technical support for 4 months, it would be great to have the ability to use those 4 hours (as time allows per the IT calendar) when we need them, even if it falls within one month. We've also had instances of working with IT persons who didn't seem to care at all about our issues, and seemed eager to put our call behind them and get onto the next without much thought as to why we were calling them in the first place. We've also had instances where the IT person didn't seem to really be listening to what it is we needed, and was heck bent on what they THOUGHT we needed rather than listening to what we actually did need. While we also have had experiences of working with IT persons who were absolutely great at working through issues. They were patient and understanding and would explain why a solution (c)would or (c)would not work. We even worked through those options in real time if they were unsure whether a data solution would work or not. That was great because we felt heard.
    Incentivized
    Read full review
    Quickbase
    If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
    Read full review
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    In-Person Training
    Bonterra
    Online training only
    Incentivized
    Read full review
    Quickbase
    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Bonterra
    There are good training guides.
    Incentivized
    Read full review
    Quickbase
    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Bonterra
    There need to be specialists who know how to best work with an organization developing a new program, not just transferring existing forms to a digital format.
    Incentivized
    Read full review
    Quickbase
    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Bonterra
    We also use a state database called ETO that tracks case notes for our families, but doesn't give us the ability to analyze things like gross annual income growth for our families during their time in the program, # of housing applications completed, etc. It is solely used to track case notes regarding case management meeting content. Apricot allows us to generate statistics we can use to source funding and prove our efficiency as an organization as we continue to market our coaching model. ETO does not have this benefit.
    Incentivized
    Read full review
    Quickbase
    Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
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    Scalability
    Bonterra
    I have never had a problem with the system
    Incentivized
    Read full review
    Quickbase
    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    Bonterra
    No answers on this topic
    Quickbase
    For clients we use Qucik base to develop application
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Bonterra
    • Consistent, accurate financial records of program spending are to be provided to Grant Funders.
    • One-stop shop for all program records, including past, current, and waitlisted clients.
    • Continued partnership with Grant Funders due to the ease on both sides with the Bonterra Apricot Software.
    Incentivized
    Read full review
    Quickbase
    • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
    • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.