Likelihood to Recommend Breakout is well suited for the organizations where there is need of automating multiple recurring process to increase the productivity and effectiveness. For our IT department it has helped us in assigning the support and assistance requests made by different departments to our team members, keep the checklist that they need to follow and easy to use form to collect details and track their status of work.
Read full review Workflow automation where you need business resiliency adjusting processes during time to enhance client experience. Zuri is easy. It allows easy updates on stablished (simple and robust!) processes to enhance the workflow. Operations Eficiency gets focus on reducing the human hours and human errors in communications (e-mails), manuals tasks such as spreadsheets and data treatments, all types of repetitive tasks can be automated. Easy, simple and fast by non technical people. Scenarios where you need to automate workflows to ensure qualify and controlling the progresses and productivity of teams, people and organizations. Dashboards and reports specifically created for my own KPIs and goals. I could benefit from more business intelligence, getting my operations data structured (structurated data) and then used Analytics to better understand where and how to improve my operations to: increase client experience, improve profit margins while I was decreasing costs and waist.
Read full review Pros Simple and easy to use interface Provides third party integrations Good support Brings in accountability Great for tracking Read full review Workflow automation made simple and fast by non technical people. Hyperautomation (technology and processes orchestration). Visual and intuitive interface developed for citizen developers and IT teams. Accelerate the automation solutions development by IT teams (from simple to complex). Read full review Cons Android and iOS still not available Read full review AI can be slightly improved. Process mining can be slightly improved. Read full review Alternatives Considered Our organization had evaluated it for sometime, but it was on the higher side for the budget we had. Many of our departments used it for a while, even after the initial demo session many users from different departments had raised IT assistance requests. Keeping in mind these factors at hand we started exploring alternatives.
Read full review We tried other options, saw many demos, some customized, and used some Trials. Zuri was faster and simpler to model processes and activate the automation solutions. Zuri does now require technical knowledge to automate processes. Business people (citizen developers) can easily create their own automations in simple way, in minutes. Despite, Zuri is less expensive. And, it is used by entire organization, not only IT teams. Although IT teams have the governance (full governance and control - including auditing reports ready in clicks) the business people are on the spot too. IT teams use it to accelerate (faster and better, more controlled!) automation solutions (from simple to complex - all with drag and drop feature) the business people (Sales, Marketing, HR, Suppliers, Logistics...) they can easily automate their processes without the waiting time until IT team can deliver what is needed today.
Read full review Return on Investment Increased efficiency Users haven't needed IT assistance at any point of time Made it easy for team leaders to track different tasks more conveniently Read full review ROI was around 7 to 9x the second option we had. Less expensive than other BPMS tools (options), very fast to implement. Additionally, this is a BPMS tool that is used by all organization, not only IT teams. Democratized expertise on automation leaving IT team free for more strategic projects rather than creating processes/workflow automation solutions for businesses teams. Read full review ScreenShots