Bucher + Suter vs. Cisco Finesse
Bucher + Suter vs. Cisco Finesse
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Bucher + Suter | N/A | German company Bucher + Suter offers a suite of Cisco focused CRM connectors and tools for improving contact center operations, including agent and supervisor desktop technology, as well as the TAO and Fusion products for Cisco Finesse, to drive agent productivity. | N/A | |
Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A |
Bucher + Suter | Cisco Finesse | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Bucher + Suter | Cisco Finesse | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Bucher + Suter | Cisco Finesse | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Bucher + Suter | Cisco Finesse | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bucher + Suter | Cisco Finesse | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.5 (6 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Bucher + Suter | Cisco Finesse | |
---|---|---|
Likelihood to Recommend | Bucher + Suter No answers on this topic | Cisco |
Pros | Bucher + Suter No answers on this topic | Cisco |
Cons | Bucher + Suter No answers on this topic | Cisco |
Support Rating | Bucher + Suter No answers on this topic | Cisco |
Alternatives Considered | Bucher + Suter No answers on this topic | Cisco |
Return on Investment | Bucher + Suter No answers on this topic | Cisco |
ScreenShots |