Bullhorn Workforce Management vs. NICE CXone
Bullhorn Workforce Management vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bullhorn Workforce Management | N/A | Bullhorn Workforce Management, formerly Sirenum, is a workforce management platform with additional workforce analytic features, remote monitoring of staff, and certification / licensure management, now from Bullhorn since the July 2021 acquisition. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Bullhorn Workforce Management | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Bullhorn Workforce Management | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Bullhorn Workforce Management | NICE CXone | |
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Small Businesses | When I Work Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Paypro Workforce Management Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bullhorn Workforce Management | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.9 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Bullhorn Workforce Management | NICE CXone | |
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Likelihood to Recommend | Bullhorn No answers on this topic | NICE Systems |
Pros | Bullhorn No answers on this topic | NICE Systems |
Cons | Bullhorn No answers on this topic | NICE Systems |
Likelihood to Renew | Bullhorn No answers on this topic | NICE Systems |
Usability | Bullhorn No answers on this topic | NICE Systems |
Reliability and Availability | Bullhorn No answers on this topic | NICE Systems |
Performance | Bullhorn No answers on this topic | NICE Systems |
Support Rating | Bullhorn No answers on this topic | NICE Systems |
In-Person Training | Bullhorn No answers on this topic | NICE Systems |
Online Training | Bullhorn No answers on this topic | NICE Systems |
Implementation Rating | Bullhorn No answers on this topic | NICE Systems |
Alternatives Considered | Bullhorn No answers on this topic | NICE Systems |
Scalability | Bullhorn No answers on this topic | NICE Systems |
Return on Investment | Bullhorn No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |