CA Business Service Insight vs. Microsoft System Center Service Manager
CA Business Service Insight vs. Microsoft System Center Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Business Service Insight | Microsoft System Center Service Manager | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Business Service Insight | Microsoft System Center Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | Microsoft System Center Service Manager | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (7 ratings) |
Support Rating | - (0 ratings) | 8.9 (2 ratings) |
CA Business Service Insight | Microsoft System Center Service Manager | |
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Likelihood to Recommend | Broadcom No answers on this topic | Microsoft |
Pros | Broadcom No answers on this topic | Microsoft |
Cons | Broadcom No answers on this topic | Microsoft |
Support Rating | Broadcom No answers on this topic | Microsoft |
Alternatives Considered | Broadcom No answers on this topic | Microsoft |
Return on Investment | Broadcom No answers on this topic | Microsoft |
ScreenShots |