CA Business Service Insight vs. ManageEngine ServiceDesk Plus
CA Business Service Insight vs. ManageEngine ServiceDesk Plus
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
CA Business Service Insight | ManageEngine ServiceDesk Plus | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Business Service Insight | ManageEngine ServiceDesk Plus | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Business Service Insight | ManageEngine ServiceDesk Plus | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | ManageEngine ServiceDesk Plus | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 6.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Support Rating | - (0 ratings) | 9.0 (3 ratings) |
CA Business Service Insight | ManageEngine ServiceDesk Plus | |
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Likelihood to Recommend | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Pros | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Cons | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Likelihood to Renew | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Usability | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Support Rating | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Alternatives Considered | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Return on Investment | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
ScreenShots |