Calibre vs. OpenText Qfiniti
Calibre vs. OpenText Qfiniti
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calibre | N/A | Calibre is call center recording software from HigherGround, Inc.. | N/A | |
OpenText Qfiniti | N/A | OpenText Qfiniti is an integrated, modular workforce optimization (WFO) solution designed to improve call and screen recording, workforce management, quality monitoring, process automation, liability recording, coaching and eLearning, and surveying in today’s enterprise customer engagement contact centers. It includes OpenText Explore, which is advanced voice of the customer analytics, as well as Qfiniti managed services. | N/A |
Calibre | OpenText Qfiniti | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calibre | OpenText Qfiniti | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Calibre | OpenText Qfiniti | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calibre | OpenText Qfiniti | |
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Likelihood to Recommend | 9.0 (5 ratings) | - (0 ratings) |
Support Rating | 8.5 (2 ratings) | - (0 ratings) |
Calibre | OpenText Qfiniti | |
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Likelihood to Recommend | HigherGround, Inc. | OpenText No answers on this topic |
Pros | HigherGround, Inc. | OpenText No answers on this topic |
Cons | HigherGround, Inc. | OpenText No answers on this topic |
Support Rating | HigherGround, Inc. | OpenText No answers on this topic |
Alternatives Considered | HigherGround, Inc. | OpenText No answers on this topic |
Return on Investment | HigherGround, Inc. | OpenText No answers on this topic |
ScreenShots |