CGI Connect vs. LivePerson CTI Platform (Tenfold)
CGI Connect vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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CGI Connect | N/A | CGI Connect allows contact centers to communicate with customers (or debtors) via voice, SMS, email, or web portal. | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CGI Connect | LivePerson CTI Platform (Tenfold) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CGI Connect | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CGI Connect | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (64 ratings) |
CGI Connect | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | CGI No answers on this topic | LivePerson |
Pros | CGI No answers on this topic | LivePerson |
Cons | CGI No answers on this topic | LivePerson |
Alternatives Considered | CGI No answers on this topic | LivePerson |
Return on Investment | CGI No answers on this topic | LivePerson |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |