Cheetah Digital Customer Engagement Suite (discontinued) vs. Marigold Engage

Cheetah Digital Customer Engagement Suite (discontinued)

Cheetah Digital Customer Engagement Suite (discontinued)

8 Reviews and Ratings

Marigold Engage

Marigold Engage

20 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cheetah Digital Customer Engagement Suite (discontinued)	Score 8.0 out of 10	N/A	The Cheetah Digital Marketing Suite (formerly the Experian Marketing Suite) provided cross-channel campaign management as well as real-time offers, messaging, and engaging interactions. The product is discontinued, and is no longer available.	N/A
Marigold Engage	Score 5.6 out of 10	N/A	Marigold Engage (replacing the former Selligent Marketing Cloud) is an omnichannel marketing cloud platform. The technology provides actionable insights that help companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels. Marigold Engage combines universal data integration, AI-driven automation, and omnichannel execution, so marketing teams can run extensive campaigns with ease.	N/A

Pricing

Cheetah Digital Customer Engagement Suite (discontinued)

Marigold Engage

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Cheetah Digital Customer Engagement Suite (discontinued)	Marigold Engage
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Required

Optional

Additional Details

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More Pricing Information

Community Pulse
	Cheetah Digital Customer Engagement Suite (discontinued)	Marigold Engage
Top Pros	Pro Customer service Pro Us build Pro Build new	Pro Non technical Pro Responsive customer service Pro Technical users
Top Cons	Minus User interface Minus Bit confusing Minus Ability to create	Minus Data we need Minus Support is limited Minus System is down

Best Alternatives
	Cheetah Digital Customer Engagement Suite (discontinued)	Marigold Engage
Small Businesses	Mautic Score 9.1 out of 10	Mautic Score 9.1 out of 10
Medium-sized Companies	The Trade Desk Score 8.1 out of 10	The Trade Desk Score 8.1 out of 10
Enterprises	Iterable Score 8.5 out of 10	Iterable Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cheetah Digital Customer Engagement Suite (discontinued)	Marigold Engage
Likelihood to Recommend	7.1 (2 ratings)	8.8 (2 ratings)
Support Rating	6.8 (2 ratings)	- (0 ratings)

User Testimonials
	Cheetah Digital Customer Engagement Suite (discontinued)	Marigold Engage
Likelihood to Recommend	Discontinued Products I think that Cheetah is specifically well suited for personalized, relevant messaging to customers. They help provide tools to give users the ability to create campaigns that will generate positive interpretations and help move your business forward. Incentivized Verified User Anonymous Read full review	Marigold Message Studio/Selligent is great for reliably sending high volumes of both manual and automated email. The intuitive user interface promotes fast turnaround times. Aside from some data integration issues, it's the best email service provider I've used for sending large volumes of email. Incentivized Verified User Anonymous Read full review
Pros	Discontinued Products It offers social media tracking, which is a big competitive advantage against its rivals. Email targeting options are better than MailChimp. Good price. Incentivized Gabriela Band Sales Specialist Read full review	Marigold StrongMail does open and click tracking very well. The detailed level of data they provide is exceptional. StrongMail does failure data and bounce codes extremely well. The granularity of the information is invaluable to our business and used by us every day. StrongMail's Message Studio EAS is a widely user friendly platform for technical and non-technical users alike. Incentivized Verified User Anonymous Read full review
Cons	Discontinued Products I would love more ability to create programmatic campaigns that follow customers on a lifecycle. Continue to improve the user interface to make all features more usable to their users. Incentivized Verified User Anonymous Read full review	Marigold Better data integration Friendlier user interface Easier guides and instructions Incentivized Verified User Anonymous Read full review
Support Rating	Discontinued Products Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect. Incentivized Gabriela Band Sales Specialist Read full review	Marigold No answers on this topic
Alternatives Considered	Discontinued Products They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use. Incentivized Verified User Anonymous Read full review	Marigold We did not evaluate other products exactly. We upgraded from an inferior production to StrongMail based on demos and other people's reviews. Incentivized Verified User Anonymous Read full review
Return on Investment	Discontinued Products It has raised costs due to its price, reducing ROI. However, we have gotten good results and great CPAs with them, improving margins. It has allowed us to be faster on testing, improving ROI in the long term. Incentivized Gabriela Band Sales Specialist Read full review	Marigold Increased employee efficiency due to content blocking Lower rate of errors/apology emails due to technical errors Incentivized Verified User Anonymous Read full review
ScreenShots	Cheetah Digital Customer Engagement Suite (discontinued) Screenshots