What users are saying about
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Top Rated
380 Ratings
Top Rated
680 Ratings

Chorus.ai

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Top Rated
380 Ratings
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Score 8.7 out of 100
Top Rated
680 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Chorus.ai is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Salesloft is rated higher in 2 areas: Usability, Ease of integration

Likelihood to Recommend

8.8

Chorus.ai

88%
255 Ratings
7.6

Salesloft

76%
218 Ratings

Likelihood to Renew

6.1

Chorus.ai

61%
4 Ratings
5.5

Salesloft

55%
2 Ratings

Usability

7.3

Chorus.ai

73%
6 Ratings
8.0

Salesloft

80%
1 Rating

Support Rating

8.2

Chorus.ai

82%
4 Ratings

Salesloft

N/A
0 Ratings

Implementation Rating

7.3

Chorus.ai

73%
2 Ratings

Salesloft

N/A
0 Ratings

Ease of integration

6.8

Chorus.ai

68%
3 Ratings
8.7

Salesloft

87%
143 Ratings

Likelihood to Recommend

ZoomInfo

I like to do a LOU (Letter Of Understanding) after my Discovery calls with my prospects. I'm old school and write down notes, but I enjoy being able to go review my call in Chorus.ai and also get solid feedback from my manager about the call and what the next steps should be.
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SalesLoft

Salesloft is best suited for outbound campaigns with multiple touchpoints, it helps you reduce manual steps which saves you a lot of time. It also helps team managers to track their team's performance well. It's not suited for an industry that operates on Sunday such as Dubai or the Middle East as you cannot have call steps acting on the weekend and that's a major limitation there.
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Pros

ZoomInfo

  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
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SalesLoft

  • User-Interface: I think it has a great layout and is easy, friendly to use.
  • Cadences: These make it super easy/efficient to organize your prospects and customers.
  • Email: The email features are great which make it easier when you can have certain templates to choose from or snippets.
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Cons

ZoomInfo

  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
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SalesLoft

  • With great tools comes great responsibility - you NEED training and enablement for this tool.
  • Being able to get a dialer phone number in a desired area is spotty, some of our major markets never have a number available in that area code.
  • It'd be great if we could change the Person layouts - there's information that we'd like to display and we're limited to just showing a few custom fields.
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Pricing Details

Chorus.ai

Starting Price

Editions & Modules

Chorus.ai editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    We only charge for recorders i.e. users who want their meetings recorded. For anyone else (who only wants to access others' recordings / use the data points) the platform is free.

    Pricing Info

    Salesloft

    Starting Price

    Editions & Modules

    Salesloft editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      ZoomInfo

      It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
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      SalesLoft

      The renewal really depends on who the client is. SalesLoft works for some clients better than others.
      Read full review

      Usability

      ZoomInfo

      This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
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      SalesLoft

      SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
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      Support Rating

      ZoomInfo

      I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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      SalesLoft

      No answers on this topic

      Implementation Rating

      ZoomInfo

      Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
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      SalesLoft

      No answers on this topic

      Alternatives Considered

      ZoomInfo

      We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.
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      SalesLoft

      we used Yesware mainly to create template emails and to see the opening of our emails. SalesLoft is winning by far as the product is much more complete, allows more automation, calendar functionality and so on. Our company selected SalesLoft because it was recommended to us and it has honestly changed my daily job.
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      Return on Investment

      ZoomInfo

      • Reducing cost on training for sales persons.
      • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
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      SalesLoft

      • Improved Productivity - saving time on admin duties like booking meetings or sending emails at the "right" times each week.
      • Increased email responses - seeing when prospects open my emails and contacting them shortly after is a godsend, especially because there is a new Seismic integration that allows me to see how long they viewed supporting documents or proposals.
      • Opportunity Tracking - the stages and tags that are under each person in SalesLoft allow me to review all of the actions I've taken with a prospect without having to dig through old email chains.
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      Screenshots

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