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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChowNow

    Score8.5 out of 10
    N/AChowNow in Playa Vista provides branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages.

    $119

    Per Annual

    Grubhub for Restaurants

    Score7 out of 10
    N/AGrubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A
    Pricing
    ChowNowGrubhub for Restaurants
    Editions & Modules
    Annual
    $119.00
    Per Annual
    Monthly
    $149.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ChowNowGrubhub for Restaurants
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChowNowGrubhub for Restaurants
    Considered Both Products
    ChowNow
    Chose ChowNow
    I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" …
    Incentivized
    Grubhub
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ChowNowGrubhub for Restaurants
    Likelihood to Recommend
    8.5
    (2 ratings)
    3.0
    (1 ratings)
    User Testimonials
    ChowNowGrubhub for Restaurants
    Likelihood to Recommend
    ChowNow
    The ChowNow platform is rock solid with daily use. It is easy to set up and train new staff. Lower pricing with competitors is the only reason for the 8 of 10
    Incentivized
    Read full review
    Grubhub
    I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
    Incentivized
    Read full review
    Pros
    ChowNow
    • menu updating
    • receiving customer data
    • adding photos to our menu
    • submitting refunds/adjustments to customers
    Incentivized
    Read full review
    Grubhub
    • Large network of drivers
    • Integrates fully with Toast POS
    • Big portion of the third party delivery market
    Incentivized
    Read full review
    Cons
    ChowNow
    • Better structure of Pizza menus to ease 86 toppings
    • The new interface could use some work. Smaller fonts make the "tickets" difficult to determine correct information. The system defaults to the last ticket time - The standard system was actually more accurate
    Incentivized
    Read full review
    Grubhub
    • Quality of couriers is hit or miss
    • Poor customer service
    • Hidden fees
    Incentivized
    Read full review
    Alternatives Considered
    ChowNow
    I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" potential customers. This is just my guess -- there are less average users on the ChowNow app on a nightly basis vs. the UberEats, DoorDash, Grubhubs of the world.
    Incentivized
    Read full review
    Grubhub
    No answers on this topic
    Return on Investment
    ChowNow
    • Returning guests from the email campaigns
    • Offering easy to use online ordering has increased sales
    Incentivized
    Read full review
    Grubhub
    • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
    • Delivery as a service built directly into our app
    • GH integrates into Toast POS and this saves labor
    Incentivized
    Read full review
    ScreenShots