25 Ratings
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Score 9.2 out of 100
38 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Cisco Aironet 1800 Series Access Points is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Product Scalability
  • Cisco Aironet 1800 Series Access Points and Cisco Aironet 2800 Series Access Points are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.6

Cisco Aironet 1800 Series Access Points

96%
18 Ratings
7.9

Cisco Aironet 2800 Series Access Points

79%
27 Ratings

Likelihood to Renew

9.1

Cisco Aironet 1800 Series Access Points

91%
1 Rating
9.1

Cisco Aironet 2800 Series Access Points

91%
3 Ratings

Usability

9.1

Cisco Aironet 1800 Series Access Points

91%
2 Ratings
6.6

Cisco Aironet 2800 Series Access Points

66%
3 Ratings

Availability

Cisco Aironet 1800 Series Access Points

N/A
0 Ratings
9.1

Cisco Aironet 2800 Series Access Points

91%
2 Ratings

Performance

9.1

Cisco Aironet 1800 Series Access Points

91%
5 Ratings
8.5

Cisco Aironet 2800 Series Access Points

85%
13 Ratings

Support Rating

8.2

Cisco Aironet 1800 Series Access Points

82%
1 Rating
6.8

Cisco Aironet 2800 Series Access Points

68%
4 Ratings

Implementation Rating

Cisco Aironet 1800 Series Access Points

N/A
0 Ratings
8.2

Cisco Aironet 2800 Series Access Points

82%
6 Ratings

Product Scalability

8.8

Cisco Aironet 1800 Series Access Points

88%
5 Ratings
8.5

Cisco Aironet 2800 Series Access Points

85%
12 Ratings

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points is very well suited for large enterprises and high-density environments. It is not well suited for high ceiling buildings like warehouses and storage places because of low antenna gain. In our main office, it is working very well. For around thirty or so wireless devices this access point works very well and after forty or so wireless devices it starts to suffer.
Anonymous | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • It is an 802.11ac wave 2 access point capable of reaching rates above 2Gbps
  • 5ghz
  • MU-MIMO to achieve higher transmission rates over the wireless network
  • 160Mhz channels
  • CleanAir prevents interference on 2.4Ghz radio
  • Beamforming for better signal routing to the device
  • Easily installed and configured by a wireless controller
Carlos Santos | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • CleanAir - Put this technology into all the APs.
  • GPS Tracker - I can't understand why only the Cisco 1570 has this option as well as larger Cisco 3800 APs. Why can't this be in all APs so they can be easily mapped in Google for positioning and later plotted for the coverage zone.
Edwin Sandys | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Aironet 2800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 9.1
Based on 3 answers
Because until now I haven't had any issues or cases where I needed to create a ticket with Tac from Cisco related to their performance or availability.They have a small size that permits or allows you to install it in each place that you need to mount it, their design is small and appropriate for every kind of office.
Axel David Olivares Hernández | TrustRadius Reviewer

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 6.6
Based on 3 answers
Lately we had less issues. Most probably because we reduced the number of Wireless LAN controllers. So less trouble for upgrades as well.We don't have any access point in stand alone mode. It's something I don't suggest, unless it's just for a small office and not for a larger company with different sites.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Aironet 1800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 9.1
Based on 2 answers
This access point does not usually randomly shut off. It can't happen but it's generally due to a power over ethernet failures which would could be considered a user error.
Justin McDermott | TrustRadius Reviewer

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.5
Based on 13 answers
Performance wise [Cisco Aironet 2800 Series Access Points] are among of the best pieces of technology we have on premise. I don't say that lightly, we have a lot of cool tech. But if you consider how many users are connecting to these day in and day out without a single blip when they're downloading large files, roaming to new AP's or needing a boosted signal at a far end of the range then these are unmatched.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 6.8
Based on 4 answers
I believe that there is always room for improvement.
Hawkinson, John | TrustRadius Reviewer

Implementation Rating

Cisco Aironet 1800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.2
Based on 6 answers
Make sure to get a professional wireless assessment before purchasing AP's. That way you will only purchase what you need and know where the wiring infrastructure will need to be to streamline the installation and tuning process.
Hawkinson, John | TrustRadius Reviewer

Alternatives Considered

Cisco Aironet 1800 Series Access Points

Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

D-Link Wireless access points and D-Link Wireless controllers were being used in our organization previously. They were working well with a small number of users. But as we started to expand wireless coverage and the user base started to grow they became less efficient and frequent disconnection and low-speed issues were faced. Cisco Aironet Access points overcome these issues and have been working great in our environment.
Umair Ali Khan | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Flavio Pereira | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.5
Based on 12 answers
When it comes to deploying the Cisco Aironet 2800 Series Access Points in locations around the school district it has become easier as you get used to putting 4 screws in the mounting plate to the bracket and then slide the access point onto the bracket.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • The main thing is you can set them and forget about them, they don't cause a lot of problems so you can focus on other things.
  • They have performed well, in areas where we needed more APs to offload, these can handle more users.
Erick Saldana | TrustRadius Reviewer

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