22 Ratings
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Score 8.8 out of 100
37 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

The reason [Cisco Aironet 2800 Series Access Points is] not a 10/10 in this section is really if you're using another provider for your main network equipment then this may not be the easiest transition. If you're already using Cisco stuff then yes go for the upgrade and get these better units in place. Their range and function outweigh their cost increase.
Anonymous | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • Cisco DNA support. It is easy to integrate, configure, and manage.
  • Extended wireless coverage while providing amreliable connection.
  • No speed loss thanks to dual 5 GHz radio. It applies on the same elevation level; different floors require enabling 2.4 GHz for better performance.
Christopher J Evans | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • CleanAir - Put this technology into all the APs.
  • GPS Tracker - I can't understand why only the Cisco 1570 has this option as well as larger Cisco 3800 APs. Why can't this be in all APs so they can be easily mapped in Google for positioning and later plotted for the coverage zone.
Edwin Sandys | TrustRadius Reviewer

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 9.1
Based on 3 answers
Because until now I haven't had any issues or cases where I needed to create a ticket with Tac from Cisco related to their performance or availability.They have a small size that permits or allows you to install it in each place that you need to mount it, their design is small and appropriate for every kind of office.
Axel David Olivares Hernández | TrustRadius Reviewer

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 6.6
Based on 3 answers
Lately we had less issues. Most probably because we reduced the number of Wireless LAN controllers. So less trouble for upgrades as well.We don't have any access point in stand alone mode. It's something I don't suggest, unless it's just for a small office and not for a larger company with different sites.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Aironet 1800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 9.1
Based on 2 answers
This access point does not usually randomly shut off. It can't happen but it's generally due to a power over ethernet failures which would could be considered a user error.
Justin McDermott | TrustRadius Reviewer

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.1
Based on 3 answers
Great overall Performance from a WIFI perspective, creating a truly enhanced coverage map and providing good VOIP throughput. The dual radio, 4x4 MIMO WAVE2 spec provides up to 1.7Gbps to client devices and has Link Aggregation Group (LAG) for the two 1 Gigabit ethernet ports. In conjunction to this the Wave2 has the ability to transmit beam-forming connectivity for a better client experience overall.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.7
Based on 10 answers
We have been using Cisco Aironet Access Points for more than 2 years and they have been performing great. Our user base has also grown since they were implemented but these access points have handled the extra users greatly and we did not need to upgrade or replace our wireless infrastructure as of now.
Umair Ali Khan | TrustRadius Reviewer

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 6.8
Based on 4 answers
I believe that there is always room for improvement.
Hawkinson, John | TrustRadius Reviewer

Implementation Rating

Cisco Aironet 1800 Series Access Points

No score
No answers yet
No answers on this topic

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.2
Based on 6 answers
Make sure to get a professional wireless assessment before purchasing AP's. That way you will only purchase what you need and know where the wiring infrastructure will need to be to streamline the installation and tuning process.
Hawkinson, John | TrustRadius Reviewer

Alternatives Considered

Cisco Aironet 1800 Series Access Points

Speaking about Access Points in the 1830 series that are devices slightly below the 1850 series that we have talked about, the biggest advantage that I think we can have when buying one of the 1850 series would be to have a greater data transfer from the Access Point to the users since the 1830 APs only reach 867 Mbps at the frequency of 5GHz, compared to the new series that can reach 1.7 Gbps. That helps us a lot when making transfers of heavy data, improving download time on wireless devices, be it a smartphone or a laptop, etc.
Benjamín Marrón Rojas | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

We looked at the Aruba Wireless Access Points as well as the Cisco APs, but we settled on the Cisco Aironet 2800 Series Access Points because they were more cost effective and we have more familiarity with the Cisco line of network products and how to manage them.
Mark McCully | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 3 answers
This is the beauty of any Cisco WLC controlled AP series, you get almost zero setup rollout. You just plug this thing in on the network and it searches for the WLC, upgrades itself, and sits there ready to be named and deployed. You can even setup profiles that it can take without any admin intervention.
Anonymous | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

Cisco Aironet 2800 Series Access Points 8.9
Based on 9 answers
I would assume that most people getting a large amount of these AP's would also be investing in a Cisco controller that combines all the management of these into one simple to use location. That's where it truly shines when you can deploy 10 of these in under an hour because the controller makes setup so simple.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Aironet 2800 Series Access Points

  • The main thing is you can set them and forget about them, they don't cause a lot of problems so you can focus on other things.
  • They have performed well, in areas where we needed more APs to offload, these can handle more users.
Erick Saldana | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Aironet 2800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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