Cisco Business Edition 7000 (discontinued) vs. MediaFire

Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.

Incentivized

It is well suited for large file sharing and file syncing. Easy to collaborate the files and provide access. File encryption, some features are pretty limited like the ease of use on front end as well. Customer support can be better and improve customer loyalty. Design can be improved for easier navigation and use.

Incentivized

• The platform supports up to 5,000 users connected at the same time in voice and video calls.
• Everything is virtually deployed on Cisco servers with reliability.
• Intuitive configuration and user-friendly web interface.
• It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.

Incentivized

• FileDrop feature. This is an amazing functionality that increases collaboration among our team. People can drop files in a specific folder related to a project and we can keep it organized.
• Mobile Apps for Android and iOS. The apps works pretty well and you can carry your files everywhere.
• Regular and Instant Uploads - MediaFire checks for the exact same file in the cloud. If it finds it, the upload will be instant. Otherwise, it proceeds with regular upload.
• Multiple Upload Types - Basic, Flash and HTML5

Incentivized

• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

Incentivized

• Download Page - When you generate a link to download some files it redirects users to a specific page where they can download the file. The page is sometimes confusing and with a lot of ads which can be a little bit annoying.
• Customization Option - you can find a customization section in "Settings", but there are just a few things that you can really customize. Maybe improving this would be nice to allow you personalize your environment (for companies, for instance).
• Blocked options for the free version - There are a lot of interesting options that are available just for business and pro versions. If you could at least test it before upgrading your version it would help users decide.
• Lack of PC sync client - Would be great if you could install a PC client that would synchronize your files.
• Problems when refreshing your files list in the browser. Sometimes it gets slow and you have to refresh the entire page to continue.

Incentivized

Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.

MediaFire's Pro Pricing is cheaper than Dropbox, although they're less known in the industry. I trust them with important documents, and they [have] never lost a file, whereas I can't say the same about other services like theirs. Customer service is fast and friendly if you need them, and their site is very clean and clutter free, which (to me) is important.

Incentivized

• It has allowed for mostly smooth communication from department to department/office to office.
• It allows for saved phone # / last contact to appear quickly.
• It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.

Incentivized

• Thanks to MediaFire I have been able to recover information stored many years ago on their servers, since they usually do not delete files after a certain time.
• It has helped me to be able to backup sensitive information from long before the existence of massive clouds, so if you did not make these backups you had to lose all the information, but thanks to half fire that did not happen to me.