What users are saying about
46 Ratings
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Score 8.9 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

    Project Management

    6.8

    Cisco Business Edition 7000

    68%

    MyPBX

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.1
    71%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.2
    62%
    8 Ratings
    N/A
    0 Ratings

    Search

    6.8
    68%
    6 Ratings
    N/A
    0 Ratings

    Visual planning tools

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Communication

    6.0

    Cisco Business Edition 7000

    60%

    MyPBX

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Notifications

    6.4
    64%
    7 Ratings
    N/A
    0 Ratings

    Discussions

    5.7
    57%
    7 Ratings
    N/A
    0 Ratings

    Surveys

    6.3
    63%
    6 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.4
    54%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    5.2
    52%
    5 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.4

    Cisco Business Edition 7000

    64%

    MyPBX

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    5.6
    56%
    6 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Audio files

    7.4
    74%
    7 Ratings
    N/A
    0 Ratings

    Document collaboration

    6.4
    64%
    8 Ratings
    N/A
    0 Ratings

    Access control

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.2
    52%
    4 Ratings
    N/A
    0 Ratings

    Device sync

    7.0
    70%
    6 Ratings
    N/A
    0 Ratings

    Cloud PBX

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    8.5

    MyPBX

    85%
    MyPBX ranks higher in 4/4 features

    Hosted PBX

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    User templates

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call Management

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    8.8

    MyPBX

    88%
    MyPBX ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Call recording

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call park

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call screening

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Message alerts

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    VoIP system collaboration

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    7.0

    MyPBX

    70%
    MyPBX ranks higher in 1/1 features

    Audio conferencing

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • MyPBX is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings
    10.0

    MyPBX

    100%
    1 Rating

    Likelihood to Recommend

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    MyPBX

    MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
    Kim Walters | TrustRadius Reviewer

    Pros

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    MyPBX

    • Recording and delivering voice messages for immediate retrieval from your email client.
    • Simultaneous phone calls to any lines you direct.
    • Intuitive and simple to use launch panel.
    Kim Walters | TrustRadius Reviewer

    Cons

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    MyPBX

    • Would like to see avatars on the launch pad to easily identify users and message types.
    • Pre-recorded professional voice messages for purchase and customization would be nice.
    • It would be helpful to have a selection of short background music loops.
    Kim Walters | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    MyPBX

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Alternatives Considered

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    MyPBX

    No answers on this topic

    Return on Investment

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    MyPBX

    • Serves as a virtual receptionist, therefore, saves on outlays.
    • Extremely cost effective overseas calls.
    • Never missing a business opportunity because I'm connected 24/7.
    Kim Walters | TrustRadius Reviewer

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