What users are saying about
41 Ratings
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Score 7.5 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

I use my IP phone and video app a lot to hold meetings with co-workers and talk to suppliers and the support service I provide. The BE7000's call manager is great and can be expanded according to the company's demand. In a single server, it is possible to have many, many services related to communication instead of hiring different solutions from different manufacturers. The advantage is having a unique support contract to manage and also savings in the data center rack. It is totally recommended to everyone who is looking for something simplified, safe, and with great collaboration features.
Gabriela Duarte | TrustRadius Reviewer

MyPBX

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Kim Walters | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
7.1
MyPBX
Task Management
Cisco Business Edition 7000
7.4
MyPBX
Gantt Charts
Cisco Business Edition 7000
7.3
MyPBX
Scheduling
Cisco Business Edition 7000
7.6
MyPBX
Workflow Automation
Cisco Business Edition 7000
7.1
MyPBX
Mobile Access
Cisco Business Edition 7000
6.9
MyPBX
Search
Cisco Business Edition 7000
7.0
MyPBX
Visual planning tools
Cisco Business Edition 7000
6.1
MyPBX

Communication

Cisco Business Edition 7000
6.5
MyPBX
Chat
Cisco Business Edition 7000
7.0
MyPBX
Notifications
Cisco Business Edition 7000
6.9
MyPBX
Discussions
Cisco Business Edition 7000
6.5
MyPBX
Surveys
Cisco Business Edition 7000
6.7
MyPBX
Internal knowledgebase
Cisco Business Edition 7000
6.7
MyPBX
Integrates with GoToMeeting
Cisco Business Edition 7000
6.4
MyPBX
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
5.1
MyPBX
Integrates with Outlook
Cisco Business Edition 7000
6.6
MyPBX

File Sharing & Management

Cisco Business Edition 7000
6.4
MyPBX
Versioning
Cisco Business Edition 7000
6.0
MyPBX
Video files
Cisco Business Edition 7000
7.0
MyPBX
Audio files
Cisco Business Edition 7000
6.9
MyPBX
Document collaboration
Cisco Business Edition 7000
6.2
MyPBX
Access control
Cisco Business Edition 7000
5.8
MyPBX
Advanced security features
Cisco Business Edition 7000
7.3
MyPBX
Integrates with Google Drive
Cisco Business Edition 7000
5.0
MyPBX
Device sync
Cisco Business Edition 7000
7.0
MyPBX

Cloud PBX

Cisco Business Edition 7000
MyPBX
8.5
Hosted PBX
Cisco Business Edition 7000
MyPBX
10.0
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 7000
MyPBX
6.0
User templates
Cisco Business Edition 7000
MyPBX
9.0
Call reports
Cisco Business Edition 7000
MyPBX
9.0

Call Management

Cisco Business Edition 7000
MyPBX
8.8
Answering rules
Cisco Business Edition 7000
MyPBX
7.0
Call recording
Cisco Business Edition 7000
MyPBX
9.0
Call park
Cisco Business Edition 7000
MyPBX
9.0
Call screening
Cisco Business Edition 7000
MyPBX
9.0
Message alerts
Cisco Business Edition 7000
MyPBX
10.0

VoIP system collaboration

Cisco Business Edition 7000
MyPBX
7.0
Audio conferencing
Cisco Business Edition 7000
MyPBX
7.0

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

MyPBX

  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Kim Walters | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

MyPBX

  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
Kim Walters | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

MyPBX

No answers on this topic

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

MyPBX

  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
Kim Walters | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MyPBX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.8
MyPBX
10.0

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