What users are saying about
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Score 8.6 out of 100
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Attribute Ratings

  • Cisco DNA Center is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Cisco DNA Center

85%
56 Ratings
1.0

PacketTrap (Discontinued)

10%
1 Rating

Usability

8.1

Cisco DNA Center

81%
7 Ratings

PacketTrap (Discontinued)

N/A
0 Ratings

Support Rating

8.7

Cisco DNA Center

87%
39 Ratings

PacketTrap (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Cisco

When you have relaxed calendar for migrating to [Cisco] DNA Center, it perfectly do the automation job. As setting it up very time consuming, it requires flexibility on operations. In a tight calendar, [Cisco] DNA Center migration is a stressful process. While it is the perfect tool as a network automation product with various vendor support, you may also need to consider is it fully compatible with your current devices on your network. As we were setting up a new infrastructure, we purchased all equipment compatible with Cisco's solution.
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Discontinued Products

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
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Pros

Cisco

  • Ease of automation and configuration templates make the future you very glad you did it!
  • The PnP for switches that allow to boot up and contact the network with a pre-configuration is so amazing. Makes life easy!
  • Integrates well with our ISE platform, they have really made it well worth the cost to have everything with the name CISCO on your equipment. All of their devices work so well with this software.
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Discontinued Products

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
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Cons

Cisco

  • En el data Center, integrando los equipos que se encuentra en el corazon de la red y previniendo que esten actualizados // For Data Centers, integrating equipment that is the core of a network, and preventing them from being updated
  • En las diferentes areas del campus para poder monitorizar el funcionamiento de los dispositivos // Improving remote monitoring of devices
  • En la identificacion de problemas de seguridad de los dispositivos de red // Improving identification of network security issues
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Discontinued Products

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
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Pricing Details

Cisco DNA Center

Starting Price

Editions & Modules

Cisco DNA Center editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact Cisco Sales

    PacketTrap (Discontinued)

    Starting Price

    Editions & Modules

    PacketTrap (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Cisco

      Yes, it did make tasks simplified in many ways. We can check all the network requirements and even check statistics in a single place, which makes the overall process fast and efficient. Also, it helps in minimizing configuration errors; the processes which used to take days can be done in hours.
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      Discontinued Products

      No answers on this topic

      Support Rating

      Cisco

      Overall support for Cisco DNA Software is fairly good. Whenever we have a question that needs an answer and we are unable to figure out, we reach out to the support team. They are able to figure out our needs and provide the proper support. They are always available via email or phone call.
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      Discontinued Products

      No answers on this topic

      Alternatives Considered

      Cisco

      Meraki does what should be expected at it's price point, but it is geared to SMB. When it comes to enterprise networks, DNA Center is the clear path forward. It allows for more devices than just the ones it configures, it provides more customization and on boarding options, and the control stays within the organization. The DNA Center telemetry provides a more robust reporting than the Meraki dashboard, and again, the data stays on site. I see both being important in their own ways, but Meraki falls short in larger enterprises, and that is where DNA Center shines the most.
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      Discontinued Products

      Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
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      Return on Investment

      Cisco

      • Efficient time spent elsewhere. I can spend my time troubleshooting other portions of the network instead of housekeeping current gear.
      • Assistance with inventory; it keeps an inventory of all the devices you add to it, so it can serve as an inventory of equipment if that's what you'd like from it.
      • Visibility; we can see more of the status of our gear, if it's unreachable, or if things are misbehaving the dashboard shows that there are irregularities.
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      Discontinued Products

      No answers on this topic

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