What users are saying about
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Top Rated
137 Ratings

Cisco DNA Center

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Top Rated
137 Ratings
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Score 8.6 out of 100
1 Rating
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Score 1 out of 100

Likelihood to Recommend

Cisco DNA Center

When you have relaxed calendar for migrating to [Cisco] DNA Center, it perfectly do the automation job. As setting it up very time consuming, it requires flexibility on operations. In a tight calendar, [Cisco] DNA Center migration is a stressful process.While it is the perfect tool as a network automation product with various vendor support, you may also need to consider is it fully compatible with your current devices on your network. As we were setting up a new infrastructure, we purchased all equipment compatible with Cisco's solution.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
Anonymous | TrustRadius Reviewer

Pros

Cisco DNA Center

  • Ease of automation and configuration templates make the future you very glad you did it!
  • The PnP for switches that allow to boot up and contact the network with a pre-configuration is so amazing. Makes life easy!
  • Integrates well with our ISE platform, they have really made it well worth the cost to have everything with the name CISCO on your equipment. All of their devices work so well with this software.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
Anonymous | TrustRadius Reviewer

Cons

Cisco DNA Center

  • En el data Center, integrando los equipos que se encuentra en el corazon de la red y previniendo que esten actualizados // For Data Centers, integrating equipment that is the core of a network, and preventing them from being updated
  • En las diferentes areas del campus para poder monitorizar el funcionamiento de los dispositivos // Improving remote monitoring of devices
  • En la identificacion de problemas de seguridad de los dispositivos de red // Improving identification of network security issues
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
Anonymous | TrustRadius Reviewer

Usability

Cisco DNA Center

Cisco DNA Center 9.0
Based on 3 answers
I really like DNAC because it builds overlay fabric without problem and it is really user friendly to manage, integrate with other vendors. But two things that I do not like and for me is a 9 are you can not save or archive device's configurations and the other is you must buy physical server.
Cesar Durán | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Cisco DNA Center

Cisco DNA Center 9.0
Based on 37 answers
Cisco's customer support is always top-notch. Being able to call in, provide some basic information about the product, then getting on the phone with a tech that knows the product inside and out is a great asset. Many companies fall short in providing excellent customer support. I won't name names, but you can see that many companies struggle with customer support. Cisco has one of the best approaches to customer support in my opinion. After a call with a support representative, I don't find myself wishing something would change for the better.
Thomas Osborne | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco DNA Center

Meraki does what should be expected at it's price point, but it is geared to SMB. When it comes to enterprise networks, DNA Center is the clear path forward. It allows for more devices than just the ones it configures, it provides more customization and on boarding options, and the control stays within the organization. The DNA Center telemetry provides a more robust reporting than the Meraki dashboard, and again, the data stays on site. I see both being important in their own ways, but Meraki falls short in larger enterprises, and that is where DNA Center shines the most.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco DNA Center

  • Efficient time spent elsewhere. I can spend my time troubleshooting other portions of the network instead of housekeeping current gear.
  • Assistance with inventory; it keeps an inventory of all the devices you add to it, so it can serve as an inventory of equipment if that's what you'd like from it.
  • Visibility; we can see more of the status of our gear, if it's unreachable, or if things are misbehaving the dashboard shows that there are irregularities.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

No answers on this topic

Pricing Details

Cisco DNA Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PacketTrap (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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