Cisco IP Phone 8800 Series vs Dolby Conference Phone (Dolby Voice)

Likelihood to Recommend

It is a product that unfortunately cannot be used for an entire company due to its high cost. It is preferable only to use it for high-level employees, such as executives or managers, who need to be communicated with video and excellent audio.

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Verified User

Engineer in Professional Services

Telecommunications Company, 10,001+ employees

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Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Pros

Setup, ease of use and management.
Voice quality on calls in top notch, with the handset or speakerphone.
The camera with video is seamless and fluid and actually a great addon to this device.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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One-touch easy-to-join meeting
Supports two TV screens
Supports laptop screens on two TV screens without joining a video conference
Reduces mess of cables In the room
Dolby audio sound quality
Speaker and microphone within the same unit on the table
Supports wide range of cameras, including their own cameras
Easy to clean
Robust

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Cons

8841 should have the same angle screen as the 8845
Background/Wallpaper is hard to get right with the B/W auto selection of font.
Issue with Hunt Group Queue and Chiming (Cisco TAC working on it)

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Jeremy Shupick

Network Administrator

Wyoming Machinery CompanyConstruction, 501-1000 employees

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Support of three TV screens would be nice In some rooms

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Usability

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Support Rating

Cisco IP Phone 8800 Series 8.8

Based on 7 answers

Cisco support is one of the best, both responsive and knowledgeable. Smartnet is affordable and provides access to the support that is needed.

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Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Implementation Rating

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 9.0

Based on 1 answer

We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Alternatives Considered

8800 series phones provide better interface with video & usb port functionality and support expressway registration for VPN-less connection.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Return on Investment

Cisco IP Phone 8800 Series reduces costs to local providers, and allows for one point of IP management by our IT department.
Unexpectedly, Cisco has also improved morale; allowing for employees to see and communicate with each other daily, regardless of location.

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Verified User

Director in Research & Development

Non-Profit Organization Management Company, 1001-5000 employees

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95% reduction in IT support desk requests for help with the equipment
High-quality microphone and speaker
Robust, smart, clean looking.
Supports two TVs
Supports a number of cameras

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John Gaskell

Director of IT

KingspanConstruction, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No