What users are saying about
Cisco IP Phone 8800 Series
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Top Rated
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 50 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.8
Cisco IP Phone 8800 Series
88%
20 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Likelihood to Renew
Cisco IP Phone 8800 Series
N/A
0 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Usability
8.2
Cisco IP Phone 8800 Series
82%
1 Rating
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Support Rating
8.9
Cisco IP Phone 8800 Series
89%
22 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Implementation Rating
Cisco IP Phone 8800 Series
N/A
0 Ratings
9.0
Dolby Conference Phone (Dolby Voice)
90%
1 Rating
Likelihood to Recommend
Cisco IP Phone 8800 Series
It is well suited for normal calls and not long calls say 30 minutes and [beyond] because handset heats up and it is not well situated for video calls because picture quality not so clear, but all in all I still would recommend Cisco IP phone 8800 series though improvement needed in those specific areas.
technician and network engineer
makai digital solutionsComputer Software, 1-10 employees
Dolby Conference Phone (Dolby Voice)
Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
Director of IT
KingspanConstruction, 10,001+ employees
Pros
Cisco IP Phone 8800 Series
- Cisco 8845 Video phones are very helpful for interactive one-to-one calls, without needing a video bridge for video calls.
- Cisco 8851 phones have USB port and can be used to connect the USB headsets and easy for use.
- Proximity on Cisco 8800 series phones are a useful feature to pair smartphones via Bluetooth and answer smartphone calls via Cisco phones and connected headset.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesDolby Conference Phone (Dolby Voice)
- One-touch easy-to-join meeting
- Supports two TV screens
- Supports laptop screens on two TV screens without joining a video conference
- Reduces mess of cables In the room
- Dolby audio sound quality
- Speaker and microphone within the same unit on the table
- Supports wide range of cameras, including their own cameras
- Easy to clean
- Robust
Director of IT
KingspanConstruction, 10,001+ employees
Cons
Cisco IP Phone 8800 Series
- Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
- Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
- Option for end user to add custom wallpaper easily.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesDolby Conference Phone (Dolby Voice)
- Support of three TV screens would be nice In some rooms
Director of IT
KingspanConstruction, 10,001+ employees
Pricing Details
Cisco IP Phone 8800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Dolby Conference Phone (Dolby Voice)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco IP Phone 8800 Series
No score
No answers yet
No answers on this topic
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
Director of IT
KingspanConstruction, 10,001+ employees
Usability
Cisco IP Phone 8800 Series
Cisco IP Phone 8800 Series 8.2
Based on 1 answer
The Ideal phone for majority of user once client had budget for it.
ICT Technical Support Engineer
DigicelTelecommunications, 1001-5000 employees
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
Director of IT
KingspanConstruction, 10,001+ employees
Support Rating
Cisco IP Phone 8800 Series
Cisco IP Phone 8800 Series 8.9
Based on 22 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster through Webex Teams!
Network Administrator
Wyoming Machinery CompanyConstruction, 501-1000 employees
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
Director of IT
KingspanConstruction, 10,001+ employees
Implementation Rating
Cisco IP Phone 8800 Series
No score
No answers yet
No answers on this topic
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
Director of IT
KingspanConstruction, 10,001+ employees
Alternatives Considered
Cisco IP Phone 8800 Series
It is a phone that has several more features compared to 7800 or 6900 series phones, but due to these features, it has a high cost compared to these devices.

Verified User
Engineer in Professional Services
Telecommunications Company, 10,001+ employeesDolby Conference Phone (Dolby Voice)
The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
Director of IT
KingspanConstruction, 10,001+ employees
Return on Investment
Cisco IP Phone 8800 Series
- It has saved us [a lot], such that we removed some of the old switchboards which we used to play suppliers[.]
- Secondly, some meetings are done internally using the 3 way functionality[.]
- It has also assisted to minimize movements from one geographical place to the other since we call our fellow officers directly[.]
Network Security Administrator
Electricity Supply Corporation of Malawi [ESCOM]Utilities, 1001-5000 employees
Dolby Conference Phone (Dolby Voice)
- 95% reduction in IT support desk requests for help with the equipment
- High-quality microphone and speaker
- Robust, smart, clean looking.
- Supports two TVs
- Supports a number of cameras
Director of IT
KingspanConstruction, 10,001+ employees