<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
50 Ratings

Cisco IP Phone 8800 Series

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Attribute Ratings

  • Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

Cisco IP Phone 8800 Series

88%
20 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Likelihood to Renew

Cisco IP Phone 8800 Series

N/A
0 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Usability

8.2

Cisco IP Phone 8800 Series

82%
1 Rating
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Support Rating

8.9

Cisco IP Phone 8800 Series

89%
22 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Implementation Rating

Cisco IP Phone 8800 Series

N/A
0 Ratings
9.0

Dolby Conference Phone (Dolby Voice)

90%
1 Rating

Likelihood to Recommend

Cisco IP Phone 8800 Series

It is well suited for normal calls and not long calls say 30 minutes and [beyond] because handset heats up and it is not well situated for video calls because picture quality not so clear, but all in all I still would recommend Cisco IP phone 8800 series though improvement needed in those specific areas.
muhama mark | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
John Gaskell | TrustRadius Reviewer

Pros

Cisco IP Phone 8800 Series

  • Cisco 8845 Video phones are very helpful for interactive one-to-one calls, without needing a video bridge for video calls.
  • Cisco 8851 phones have USB port and can be used to connect the USB headsets and easy for use.
  • Proximity on Cisco 8800 series phones are a useful feature to pair smartphones via Bluetooth and answer smartphone calls via Cisco phones and connected headset.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • One-touch easy-to-join meeting
  • Supports two TV screens
  • Supports laptop screens on two TV screens without joining a video conference
  • Reduces mess of cables In the room
  • Dolby audio sound quality
  • Speaker and microphone within the same unit on the table
  • Supports wide range of cameras, including their own cameras
  • Easy to clean
  • Robust
John Gaskell | TrustRadius Reviewer

Cons

Cisco IP Phone 8800 Series

  • Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
  • Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
  • Option for end user to add custom wallpaper easily.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • Support of three TV screens would be nice In some rooms
John Gaskell | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 8800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Dolby Conference Phone (Dolby Voice)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco IP Phone 8800 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
John Gaskell | TrustRadius Reviewer

Usability

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.2
Based on 1 answer
The Ideal phone for majority of user once client had budget for it.
Anthony Guppy, MIET | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
John Gaskell | TrustRadius Reviewer

Support Rating

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.9
Based on 22 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster through Webex Teams!
Jeremy Shupick | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
John Gaskell | TrustRadius Reviewer

Implementation Rating

Cisco IP Phone 8800 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
John Gaskell | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 8800 Series

It is a phone that has several more features compared to 7800 or 6900 series phones, but due to these features, it has a high cost compared to these devices.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
John Gaskell | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 8800 Series

  • It has saved us [a lot], such that we removed some of the old switchboards which we used to play suppliers[.]
  • Secondly, some meetings are done internally using the 3 way functionality[.]
  • It has also assisted to minimize movements from one geographical place to the other since we call our fellow officers directly[.]
Benjamin Bvalani, CISA® CEH® CCNA.RS® MCSA®CCNA.Cyber | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • 95% reduction in IT support desk requests for help with the equipment
  • High-quality microphone and speaker
  • Robust, smart, clean looking.
  • Supports two TVs
  • Supports a number of cameras
John Gaskell | TrustRadius Reviewer

Add comparison