Webex Contact Center vs. NAVOMI CRM Connect
Webex Contact Center vs. NAVOMI CRM Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A |
Webex Contact Center | NAVOMI CRM Connect | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | NAVOMI CRM Connect | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Webex Contact Center | NAVOMI CRM Connect | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | NAVOMI CRM Connect | |
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Likelihood to Recommend | 8.6 (30 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Webex Contact Center | NAVOMI CRM Connect | |
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Likelihood to Recommend | Cisco | NAVOMI No answers on this topic |
Pros | Cisco | NAVOMI No answers on this topic |
Cons | Cisco | NAVOMI No answers on this topic |
Usability | Cisco | NAVOMI No answers on this topic |
Alternatives Considered | Cisco | NAVOMI No answers on this topic |
Return on Investment | Cisco | NAVOMI No answers on this topic |
ScreenShots | Webex Contact Center Screenshots |