Webex Contact Center vs. SatisMeter
Webex Contact Center vs. SatisMeter
Product | Rating | Most Used By | Product Summary | Starting Price |
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Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
SatisMeter | N/A | SatisMeter is a Net Promoter System (NPS) tool for web-based businesses. It is designed to help clients collect, analyse, and use feedback to improve customer experiences and build better products. SatisMeter automates NPS surveys to their clients' userbases with precision targeting and automation. SatisMeter promises that setup takes as little as 5 minutes, and their tool automates feedback collection for clients. | N/A |
Webex Contact Center | SatisMeter | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | SatisMeter | |
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Top Pros | No answers on this topic | |
Top Cons |
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Webex Contact Center | SatisMeter | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Webex Contact Center | SatisMeter | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | SatisMeter | |
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Likelihood to Recommend | 8.6 (30 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Webex Contact Center | SatisMeter | |
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Likelihood to Recommend | Cisco | SatisMeter |
Pros | Cisco | SatisMeter |
Cons | Cisco | SatisMeter |
Usability | Cisco | SatisMeter No answers on this topic |
Alternatives Considered | Cisco | SatisMeter No answers on this topic |
Return on Investment | Cisco | SatisMeter |
ScreenShots | Webex Contact Center Screenshots |