7 Ratings
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Score 8.9 out of 100
30 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Zimbra Email & Collaboration

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Paul Chauvet | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
8.4
Chat
Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
8.5
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
8.8
Notifications
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.9
Discussions
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.9
Surveys
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
7.1
Internal knowledgebase
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.8
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
7.9
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.6

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Zimbra Email & Collaboration
8.5
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
9.1
Access control
Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
8.1
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Zimbra Email & Collaboration
8.1
Versioning
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.9
Video files
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.1
Audio files
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.1
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.6
Device sync
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.6

Project Management

Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.7
Task Management
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.1
Gantt Charts
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.0
Scheduling
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
9.1
Workflow Automation
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
7.9
Mobile Access
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
10.0
Search
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
10.0
Visual planning tools
Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.1

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Zimbra Email & Collaboration

  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
EDUARDO SANDOVAL | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Zimbra Email & Collaboration

  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Zimbra Email & Collaboration

Zimbra Email & Collaboration 10.0
Based on 2 answers
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Zimbra Email & Collaboration

Zimbra Email & Collaboration 8.0
Based on 2 answers
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Paul Chauvet | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Zimbra Email & Collaboration

We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Alexander Palma Ibarra | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Zimbra Email & Collaboration

  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zimbra Email & Collaboration

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Zimbra Email & Collaboration
9.9

Support Rating

Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
10.0

Implementation Rating

Cisco Webex Social (Discontinued)
Zimbra Email & Collaboration
8.0

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