9 Ratings
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Score 9.5 out of 100
39 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Zimbra Email & Collaboration ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.1

Zimbra Email & Collaboration

81%
Zimbra Email & Collaboration ranks higher in 6/8 features

Chat

10.0
100%
1 Rating
7.9
79%
7 Ratings

Integrates with Outlook

10.0
100%
1 Rating
8.9
89%
4 Ratings

Notifications

N/A
0 Ratings
7.9
79%
7 Ratings

Discussions

N/A
0 Ratings
7.9
79%
7 Ratings

Surveys

N/A
0 Ratings
7.0
70%
3 Ratings

Internal knowledgebase

N/A
0 Ratings
8.9
89%
4 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.0
80%
4 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.0
80%
5 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
8.6

Zimbra Email & Collaboration

86%
Zimbra Email & Collaboration ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
9.4
94%
8 Ratings

Access control

10.0
100%
1 Rating
8.0
80%
6 Ratings

Advanced security features

5.0
50%
1 Rating
8.0
80%
7 Ratings

Versioning

N/A
0 Ratings
8.4
84%
8 Ratings

Video files

N/A
0 Ratings
8.4
84%
8 Ratings

Audio files

N/A
0 Ratings
8.4
84%
8 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.9
89%
3 Ratings

Device sync

N/A
0 Ratings
8.9
89%
5 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.7

Zimbra Email & Collaboration

87%
Zimbra Email & Collaboration ranks higher in 7/7 features

Task Management

N/A
0 Ratings
8.0
80%
7 Ratings

Gantt Charts

N/A
0 Ratings
8.0
80%
4 Ratings

Scheduling

N/A
0 Ratings
9.0
90%
6 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
4 Ratings

Mobile Access

N/A
0 Ratings
10.0
100%
7 Ratings

Search

N/A
0 Ratings
10.0
100%
7 Ratings

Visual planning tools

N/A
0 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
8.3

Zimbra Email & Collaboration

83%
9 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Zimbra Email & Collaboration

100%
2 Ratings

Implementation Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Zimbra Email & Collaboration

80%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Synacor

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Synacor

  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Synacor

  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zimbra Email & Collaboration

    Starting Price

    Editions & Modules

    Zimbra Email & Collaboration editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Cisco

      No answers on this topic

      Synacor

      It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
      Read full review

      Implementation Rating

      Cisco

      No answers on this topic

      Synacor

      Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Synacor

      We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Synacor

      • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
      Read full review

      Screenshots

      Add comparison