What users are saying about
136 Ratings
8 Ratings
136 Ratings
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Score 8.2 out of 100
8 Ratings
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Score 8 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

pCloud

  • pCloud is quite suitable for most users. It does a lot well, such as file storage, being multi-platform, and decent user experience with folder organizing and moving files around.
  • Where it isn't at apt would be in workspaces to manage documents like Google Drive, and even dropbox would provide. The ability to manage google docs, sheets, etc. would be a significant plus.
  • The ability to use a workflow to store file shortcuts (don't like their star system quite as much)
Craige Hardel | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
pCloud
Versioning
Citrix ShareFile
8.1
pCloud
Video files
Citrix ShareFile
7.0
pCloud
Audio files
Citrix ShareFile
6.4
pCloud
Document collaboration
Citrix ShareFile
7.4
pCloud
Access control
Citrix ShareFile
9.4
pCloud
File search
Citrix ShareFile
8.6
pCloud
Device sync
Citrix ShareFile
8.8
pCloud

Cloud Storage Security & Administration

Citrix ShareFile
8.9
pCloud
User and role management
Citrix ShareFile
9.0
pCloud
File organization
Citrix ShareFile
8.9
pCloud
Device management
Citrix ShareFile
8.8
pCloud

Cloud Storage Platform

Citrix ShareFile
8.4
pCloud
Performance
Citrix ShareFile
8.4
pCloud
Reliability
Citrix ShareFile
8.7
pCloud
Storage Reports
Citrix ShareFile
8.2
pCloud

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

pCloud

  • Syncs really fast....both upload and download
  • Is reliable....decent uptime and quite stable
Craige Hardel | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

pCloud

  • Offline folders (a normal sync rather than a separate folder would do)
  • Backups (ability to keep them longer and not be upsold for it)
Craige Hardel | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

pCloud

No score
No answers yet
No answers on this topic

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

pCloud

No score
No answers yet
No answers on this topic

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

pCloud

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

pCloud

pCloud 6.0
Based on 1 answer
  • I'm quite as impressed with it, although their faqs cover most current and pending issues. They take around 48 hours to respond to inquiries, while platforms like Gsuite have an instant agent and multiple contact options.
  • They do attend to you, and I do understand they're trying to keep a lean team and reduce operational costs. For a frequent user who uses cloud storage for multiple things such as website databases, etc. and has clients, it could be a tad frustrating.
Craige Hardel | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

pCloud

  • pCloud makes the storage and retrieval process quite easy. With Google Drive, sure you can store lots of items, but the Linux functionality just wasn't there.
  • The same was the case with OneDrive, which I still use. However, it can be buggy and taxing on computer systems.
  • pClould is quite simple to use, flexible, and quite effective at what it does. And it's conveniently priced too.
Craige Hardel | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

pCloud

  • Less stress (since I can switch computers and not be limited by hard drive space yet having access to what I need.
  • Integrating Linux into our workflow (they take the cake there, and that makes life so much easier.
Craige Hardel | TrustRadius Reviewer

Screenshots

Citrix ShareFile

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

pCloud

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

pCloud Editions & Modules

Edition
Premium 500 GB3.99 /mo1
Premium Plus 2 TB7.99 /mo1
Premium 500 GB Lifetime$1752
Premium Plus 2 TB Lifetime$3502
  1. per installation
  2. One-time payment
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
pCloud
7.0

Likelihood to Renew

Citrix ShareFile
10.0
pCloud

Usability

Citrix ShareFile
8.7
pCloud

Performance

Citrix ShareFile
9.0
pCloud

Support Rating

Citrix ShareFile
8.9
pCloud
6.0

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