What users are saying about
14 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 5 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security
  • YetiForce CRM ranks higher in 2 feature sets: Customization, Platform
  • Claritysoft and YetiForce CRM are tied in 1 feature set: Sales Force Automation

Sales Force Automation

8.6

Claritysoft

86%
8.6

YetiForce CRM

86%
Claritysoft ranks higher in 5/9 features

Customer data management / contact management

9.3
93%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.1
91%
4 Ratings
9.0
90%
1 Rating

Territory management

8.2
82%
4 Ratings
9.0
90%
1 Rating

Opportunity management

8.8
88%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
8.0
80%
1 Rating

Quote & order management

7.5
75%
5 Ratings
8.0
80%
1 Rating

Interaction tracking

9.0
90%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

8.2
82%
4 Ratings
N/A
0 Ratings

Contract management

N/A
0 Ratings
9.0
90%
1 Rating

Customer Service & Support

10.0

Claritysoft

100%
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 2/3 features

Help desk management

10.0
100%
3 Ratings
8.0
80%
1 Rating

Case management

N/A
0 Ratings
8.0
80%
1 Rating

Call center management

N/A
0 Ratings
8.0
80%
1 Rating

Marketing Automation

8.8

Claritysoft

88%
7.5

YetiForce CRM

75%
Claritysoft ranks higher in 2/2 features

Lead management

8.8
88%
4 Ratings
8.0
80%
1 Rating

Email marketing

8.8
88%
4 Ratings
7.0
70%
1 Rating

CRM Project Management

9.2

Claritysoft

92%
8.0

YetiForce CRM

80%
Claritysoft ranks higher in 3/3 features

Task management

10.0
100%
4 Ratings
9.0
90%
1 Rating

Billing and invoicing management

9.0
90%
3 Ratings
7.0
70%
1 Rating

Reporting

8.5
85%
5 Ratings
8.0
80%
1 Rating

CRM Reporting & Analytics

9.4

Claritysoft

94%
7.7

YetiForce CRM

77%
Claritysoft ranks higher in 3/3 features

Forecasting

9.1
91%
4 Ratings
8.0
80%
1 Rating

Pipeline visualization

9.0
90%
4 Ratings
7.0
70%
1 Rating

Customizable reports

10.0
100%
4 Ratings
8.0
80%
1 Rating

Customization

8.8

Claritysoft

88%
9.0

YetiForce CRM

90%
YetiForce CRM ranks higher in 3/4 features

Custom fields

8.7
87%
5 Ratings
10.0
100%
1 Rating

Custom objects

8.3
83%
4 Ratings
10.0
100%
1 Rating

API for custom integration

9.4
94%
4 Ratings
8.0
80%
1 Rating

Scripting environment

N/A
0 Ratings
8.0
80%
1 Rating

Security

9.0

Claritysoft

90%
7.5

YetiForce CRM

75%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
7.0
70%
1 Rating

Role-based user permissions

9.5
95%
5 Ratings
8.0
80%
1 Rating

Platform

6.5

Claritysoft

65%
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
8.0
80%
1 Rating

Social CRM

Claritysoft

Feature Set Not Supported
N/A
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 1/1 features

Social data

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • YetiForce CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.2

Claritysoft

72%
5 Ratings
9.0

YetiForce CRM

90%
1 Rating

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

YetiForce

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

YetiForce

  • Detailed customization
  • Stability and speed
  • Customer support
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

YetiForce

  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

YetiForce CRM

Starting Price

$0

Editions & Modules

YetiForce CRM editions and modules pricing
EditionModules
YetiForce CRMFree1

Footnotes

  1. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Read full review

YetiForce

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Read full review

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Read full review

YetiForce

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review

Screenshots

Add comparison