ClinicSense vs. Kareo Engage

ClinicSense is best suited for any practitioner, either working in a workplace setting, or any self employed practitioner who charts clients and provides scheduling online. It's less appropriate for others in the health industry that don't have applicable charts (personal trainers, nutritionists) and / or have minimal client interactions

Incentivized

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.

Incentivized

• Client charts are detailed, visual & easy to navigate
• Customization is simple to use, allowing the program to feel more aligned
• Provided templates for client charts are plentiful and simple to use

Incentivized

• Patient communications: being able to send patients text messages has been a great benefit.
• Kareo sends out appointment reminders for us which saves our employees time.

Incentivized

• It would be great for ClinicSense to appeal to a wider range of users (ie Nutritionists, Personal Trainers etc)

Incentivized

• There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
• It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.

Incentivized

Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.

Incentivized

ClinicSense is more geared toward Massage Therapists (in my opinion), whereas Jane targets a variety of practitioners.

Incentivized

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.

Incentivized

• ROI is immeasureable. I'm certain clients wouldn't book without such a seamless process of online booking with automatic emails & confirmations. It's a huge time saver by inputting charts, finding information and checking schedules. I cannot imagine running my practice without this

Incentivized

• We have not been using it long enough to know an answer to this.

Incentivized