Likelihood to Recommend Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
Read full review SysTools Software Pvt. Ltd
Very good for a backup that is also used for frequent access (like a remote HD) and is easy to share. Not 100% reliable as a full copy (like TimeMachine) of the HD, but not far off. Read full review Pros Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x. With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often. Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors). Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs. Read full review SysTools Software Pvt. Ltd
Fast response Excellent analysis Easy migration Read full review Cons The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface. While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly. The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required. Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set. Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued. While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients. Read full review SysTools Software Pvt. Ltd
Backup to Dropbox and other cloud services would be great. Online backup to 3rd party cloud services that do not affect band-width on the user end. Read full review Likelihood to Renew No other product works as well.
Read full review SysTools Software Pvt. Ltd
Usability Overall, it is simple to use, lightweight, and effective.
Read full review SysTools Software Pvt. Ltd
Super easy usability is something you don’t find out there these days with back up utilities.
Read full review Support Rating Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
Read full review SysTools Software Pvt. Ltd
Great over all for what the purpose is. Not needing to spend much time focusing on backup
Read full review Implementation Rating Very easy to follow the install guide.
Read full review SysTools Software Pvt. Ltd
Alternatives Considered Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use
Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the
Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
Read full review SysTools Software Pvt. Ltd
From my research, SysTools was chosen mainly due to its simplicity. Other software tends to add a lot of eye candy, which for me was not necessary. I needed something that I could configure and leave running in the background relatively unnoticed. SysTools provided that with little interruption to my daily activities.
Read full review Return on Investment Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate! Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works. We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm. Read full review SysTools Software Pvt. Ltd
Reduces time of sharing files and working on them collaboratively, in fairly large groups. We stopped using email attachments. Reduce recovery time from a faulty or retired PC. Reduce time of recovering old and large files we do not keep offline. Read full review ScreenShots SysTools Cloud Backup Tools Screenshots