Contactually CRM (discontinued) vs. Pega Customer Decision Hub
Contactually CRM (discontinued) vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Contactually CRM (discontinued) | N/A | Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available. | $69 per month | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
Contactually CRM (discontinued) | Pega Customer Decision Hub | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Contactually CRM (discontinued) | Pega Customer Decision Hub | |
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Top Pros | ||
Top Cons |
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Contactually CRM (discontinued) | Pega Customer Decision Hub | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Contactually CRM (discontinued) | Pega Customer Decision Hub | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Contactually CRM (discontinued) | Pega Customer Decision Hub | |
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Likelihood to Recommend | 9.0 (5 ratings) | 8.0 (9 ratings) |
Likelihood to Renew | 1.0 (1 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Contactually CRM (discontinued) | Pega Customer Decision Hub | |
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Likelihood to Recommend | Discontinued Products | Pegasystems |
Pros | Discontinued Products | Pegasystems |
Cons | Discontinued Products | Pegasystems |
Likelihood to Renew | Discontinued Products | Pegasystems No answers on this topic |
Usability | Discontinued Products | Pegasystems No answers on this topic |
Alternatives Considered | Discontinued Products | Pegasystems |
Return on Investment | Discontinued Products | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |