ConnectWise PSA vs. VISUM
ConnectWise PSA vs. VISUM
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
VISUM | Mid-Size Companies (51-1,000 employees) | VISUM is visual project management software that is designed to streamline execution. According to the vendor, this solution simplifies managing projects by improving communication, collaboration, and decision-making. VISUM measures the user’s schedule risk throughout the life of their products. Users receive early warning of problems so that teams can focus on the tasks that matter most. Work can be assigned by skill set, department, or any other… | $9 user |
ConnectWise PSA | VISUM | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ConnectWise PSA | VISUM | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
ConnectWise PSA | VISUM | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
ConnectWise PSA | VISUM | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Stackby Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | SAP Ruum Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | VISUM | |
---|---|---|
Likelihood to Recommend | 2.5 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | - (0 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | - (0 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | VISUM | |
---|---|---|
Likelihood to Recommend | ConnectWise | Pinnacle Strategies No answers on this topic |
Pros | ConnectWise | Pinnacle Strategies No answers on this topic |
Cons | ConnectWise | Pinnacle Strategies No answers on this topic |
Likelihood to Renew | ConnectWise | Pinnacle Strategies No answers on this topic |
Usability | ConnectWise | Pinnacle Strategies No answers on this topic |
Reliability and Availability | ConnectWise | Pinnacle Strategies No answers on this topic |
Performance | ConnectWise | Pinnacle Strategies No answers on this topic |
Support Rating | ConnectWise | Pinnacle Strategies No answers on this topic |
Online Training | ConnectWise | Pinnacle Strategies No answers on this topic |
Implementation Rating | ConnectWise | Pinnacle Strategies No answers on this topic |
Alternatives Considered | ConnectWise | Pinnacle Strategies No answers on this topic |
Scalability | ConnectWise | Pinnacle Strategies No answers on this topic |
Return on Investment | ConnectWise | Pinnacle Strategies No answers on this topic |
ScreenShots | ConnectWise PSA Screenshots | VISUM Screenshots |