What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- YetiForce CRM ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Platform
Sales Force Automation

6.3
Contactability
63%
8.6
YetiForce CRM
86%
YetiForce CRM ranks higher in 8/9 features
YetiForce CRM ranks higher in 8/9 features
Customer data management / contact management

6.0
60%
1 Rating
9.0
90%
1 Rating
Workflow management

7.0
70%
1 Rating
9.0
90%
1 Rating
Territory management

7.0
70%
1 Rating
9.0
90%
1 Rating
Opportunity management

7.0
70%
1 Rating
9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

6.0
60%
1 Rating
8.0
80%
1 Rating
Contract management

5.0
50%
1 Rating
9.0
90%
1 Rating
Quote & order management

6.0
60%
1 Rating
8.0
80%
1 Rating
Interaction tracking

7.0
70%
1 Rating
8.0
80%
1 Rating
Channel / partner relationship management

6.0
60%
1 Rating
N/A
0 Ratings
Customer Service & Support

4.3
Contactability
43%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Case management

4.0
40%
1 Rating
8.0
80%
1 Rating
Call center management

5.0
50%
1 Rating
8.0
80%
1 Rating
Help desk management

4.0
40%
1 Rating
8.0
80%
1 Rating
Marketing Automation

6.0
Contactability
60%
7.5
YetiForce CRM
75%
YetiForce CRM ranks higher in 2/2 features
YetiForce CRM ranks higher in 2/2 features
Lead management

6.0
60%
1 Rating
8.0
80%
1 Rating
Email marketing

6.0
60%
1 Rating
7.0
70%
1 Rating
CRM Project Management

6.7
Contactability
67%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Task management

6.0
60%
1 Rating
9.0
90%
1 Rating
Billing and invoicing management

7.0
70%
1 Rating
7.0
70%
1 Rating
Reporting

7.0
70%
1 Rating
8.0
80%
1 Rating
CRM Reporting & Analytics

6.3
Contactability
63%
7.7
YetiForce CRM
77%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Forecasting

6.0
60%
1 Rating
8.0
80%
1 Rating
Pipeline visualization

7.0
70%
1 Rating
7.0
70%
1 Rating
Customizable reports

6.0
60%
1 Rating
8.0
80%
1 Rating
Customization

7.0
Contactability
70%
9.0
YetiForce CRM
90%
YetiForce CRM ranks higher in 4/4 features
YetiForce CRM ranks higher in 4/4 features
Custom fields

7.0
70%
1 Rating
10.0
100%
1 Rating
Custom objects

8.0
80%
1 Rating
10.0
100%
1 Rating
Scripting environment

6.0
60%
1 Rating
8.0
80%
1 Rating
API for custom integration

N/A
0 Ratings
8.0
80%
1 Rating
Security

6.5
Contactability
65%
7.5
YetiForce CRM
75%
YetiForce CRM ranks higher in 2/2 features
YetiForce CRM ranks higher in 2/2 features
Single sign-on capability

7.0
70%
1 Rating
7.0
70%
1 Rating
Role-based user permissions

6.0
60%
1 Rating
8.0
80%
1 Rating
Social CRM

7.0
Contactability
70%
8.0
YetiForce CRM
80%
Contactability ranks higher in 1/2 features
Contactability ranks higher in 1/2 features
Social data

6.0
60%
1 Rating
8.0
80%
1 Rating
Social engagement

8.0
80%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Contactability
70%
YetiForce CRM
Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features
Contactability ranks higher in 2/2 features
Marketing automation

6.0
60%
1 Rating
N/A
0 Ratings
Compensation management

8.0
80%
1 Rating
N/A
0 Ratings
Platform

6.0
Contactability
60%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 1/1 features
YetiForce CRM ranks higher in 1/1 features
Mobile access

6.0
60%
1 Rating
8.0
80%
1 Rating
Attribute Ratings
- YetiForce CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Contactability
70%
1 Rating
9.0
YetiForce CRM
90%
1 Rating
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesYetiForce CRM
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pros
Contactability
- The software reporting system is really clean and works well and they are good at sending you leads.
- Their customer service is also willing to work with you and they really tried to help me improve our ROI.
- Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesYetiForce CRM
- Detailed customization
- Stability and speed
- Customer support
Founder
NoradaneMarketing and Advertising, 11-50 employees
Cons
Contactability
- Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
- The software training videos were confusing to non technical users.
- We encountered bugs with the use of Windows 10. Some of the futures were bugged.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesYetiForce CRM
- Lack of documentation
- No auto updates
- Server requirements
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pricing Details
Contactability
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$149 per month
Contactability Editions & Modules
—
Additional Pricing Details
—YetiForce CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
YetiForce CRM Editions & Modules
Edition
YetiForce CRM | Free |
---|
- none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.Alternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesYetiForce CRM
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Return on Investment
Contactability
- We got our people to become more open minded in trying new software and exploring options for automation.
- Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
- Once used correctly, we did have a large increase in the number of new clients that our office handled.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesYetiForce CRM
- Cost savings
- More flexibility with the number of users
- Improved project management results
Founder
NoradaneMarketing and Advertising, 11-50 employees