Contactability vs. YetiForce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactability
Score 7.0 out of 10
N/A
Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
YetiForce CRM
Score 9.0 out of 10
N/A
YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
Pricing
ContactabilityYetiForce CRM
Editions & Modules
No answers on this topic
YetiForce CRM
Free
Offerings
Pricing Offerings
ContactabilityYetiForce CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
More Pricing Information
Features
ContactabilityYetiForce CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactability
6.3
1 Ratings
20% below category average
YetiForce CRM
8.6
1 Ratings
11% above category average
Customer data management / contact management6.01 Ratings9.01 Ratings
Workflow management7.01 Ratings9.01 Ratings
Territory management7.01 Ratings9.01 Ratings
Opportunity management7.01 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)6.01 Ratings8.01 Ratings
Contract management5.01 Ratings9.01 Ratings
Quote & order management6.01 Ratings8.01 Ratings
Interaction tracking7.01 Ratings8.01 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactability
4.3
1 Ratings
54% below category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Case management4.01 Ratings8.01 Ratings
Call center management5.01 Ratings8.01 Ratings
Help desk management4.01 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactability
6.0
1 Ratings
23% below category average
YetiForce CRM
7.5
1 Ratings
1% below category average
Lead management6.01 Ratings8.01 Ratings
Email marketing6.01 Ratings7.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactability
6.7
1 Ratings
12% below category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Task management6.01 Ratings9.01 Ratings
Billing and invoicing management7.01 Ratings7.01 Ratings
Reporting7.01 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactability
6.3
1 Ratings
19% below category average
YetiForce CRM
7.7
1 Ratings
1% above category average
Forecasting6.01 Ratings8.01 Ratings
Pipeline visualization7.01 Ratings7.01 Ratings
Customizable reports6.01 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactability
7.0
1 Ratings
8% below category average
YetiForce CRM
9.0
1 Ratings
17% above category average
Custom fields7.01 Ratings10.01 Ratings
Custom objects8.01 Ratings10.01 Ratings
Scripting environment6.01 Ratings8.01 Ratings
API for custom integration00 Ratings8.01 Ratings
Security
Comparison of Security features of Product A and Product B
Contactability
6.5
1 Ratings
25% below category average
YetiForce CRM
7.5
1 Ratings
10% below category average
Single sign-on capability7.01 Ratings7.01 Ratings
Role-based user permissions6.01 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactability
7.0
1 Ratings
4% below category average
YetiForce CRM
8.0
1 Ratings
10% above category average
Social data6.01 Ratings8.01 Ratings
Social engagement8.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactability
7.0
1 Ratings
2% below category average
YetiForce CRM
-
Ratings
Marketing automation6.01 Ratings00 Ratings
Compensation management8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactability
6.0
1 Ratings
22% below category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Mobile access6.01 Ratings8.01 Ratings
Best Alternatives
ContactabilityYetiForce CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactabilityYetiForce CRM
Likelihood to Recommend
7.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
ContactabilityYetiForce CRM
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Read full review
YetiForce
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
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Pros
Contactability
  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
Read full review
YetiForce
  • Detailed customization
  • Stability and speed
  • Customer support
Read full review
Cons
Contactability
  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Read full review
YetiForce
  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review
Alternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
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YetiForce
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
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Return on Investment
Contactability
  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
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YetiForce
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review
ScreenShots

YetiForce CRM Screenshots

Screenshot of DashboardScreenshot of MapScreenshot of MultiImageScreenshot of Screenshot of Screenshot of Notifications