What users are saying about

ContactPigeon vs Drip Ecommerce CRM

ContactPigeon
5 Ratings
Drip Ecommerce CRM
35 Ratings

ContactPigeon

5 Ratings
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Score 8.6 out of 100

Based on 5 reviews and ratings

Drip Ecommerce CRM

35 Ratings
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Score 7.8 out of 100

Based on 35 reviews and ratings

Feature Set Ratings

    Email & Online Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.4

    Drip Ecommerce CRM

    84%
    Drip Ecommerce CRM ranks higher in 8/8 features
    Drip Ecommerce CRM ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    5.1
    51%
    6 Ratings

    A/B testing

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    List management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    6.9

    Drip Ecommerce CRM

    69%
    Drip Ecommerce CRM ranks higher in 3/3 features
    Drip Ecommerce CRM ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Standard reports

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Custom reports

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Attribute Ratings

    • Drip Ecommerce CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    9.4

    Drip Ecommerce CRM

    94%
    8 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating

    Drip Ecommerce CRM

    N/A
    0 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating

    Drip Ecommerce CRM

    N/A
    0 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.

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    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 3 answers on this topic

    Drip Ecommerce CRM

    If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.

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    Charles Combs | TrustRadius Reviewer
    Charles Combs
    View all 8 answers on this topic

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Drip Ecommerce CRM

    • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
    • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
    • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.

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    Steve Palfreyman | TrustRadius Reviewer
    Steve Palfreyman
    View all 8 answers on this topic

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)

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    Apostolis Lianos | TrustRadius Reviewer
    Apostolis Lianos
    View all 3 answers on this topic

    Drip Ecommerce CRM

    • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
    • Any supported integration partners are always good to see. They have expanded in this area, recently.
    • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
    • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."

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    Conrad Magalis | TrustRadius Reviewer
    Conrad Magalis
    View all 8 answers on this topic

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details
    —

    Drip Ecommerce CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $19 per month

    Drip Ecommerce CRM Editions & Modules

    Edition
    Up to 500 people in account$191
    550 - 2,000$291
    2,001 - 5,000$891
    5,001 - 8,000$1241
    8,001 - 15,000$2091
    15,001 - 22,500$3291
    22,501 - 27,500$4091
    27,501 - 35,000$5291
    35,001 - 50,000$6991
    1. per month
    Additional Pricing Details
    —

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

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    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 1 answers on this topic

    Drip Ecommerce CRM

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.

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    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 1 answers on this topic

    Drip Ecommerce CRM

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Drip Ecommerce CRM

    Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.

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    Jordan Comstock | TrustRadius Reviewer
    Jordan Comstock
    View all 8 answers on this topic

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.

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    Apostolis Lianos | TrustRadius Reviewer
    Apostolis Lianos
    View all 3 answers on this topic

    Drip Ecommerce CRM

    • Saves hours of typing redundant emails
    • Helps with our retention based on the constant contact with our current clients
    • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.

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    Matthew Gehrman | TrustRadius Reviewer
    Matthew Gehrman
    View all 8 answers on this topic

    Screenshots

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