What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 35 reviews and ratings
Feature Set Ratings
Email & Online Marketing
ContactPigeon
Feature Set Not Supported
N/A
8.4
Drip Ecommerce CRM
84%
Drip Ecommerce CRM ranks higher in 8/8 features
Drip Ecommerce CRM ranks higher in 8/8 features
WYSIWYG email editor
N/A
0 Ratings
9.4
94%
7 Ratings
Dynamic content
N/A
0 Ratings
7.0
70%
6 Ratings
Ability to test dynamic content
N/A
0 Ratings
5.1
51%
6 Ratings
A/B testing
N/A
0 Ratings
8.9
89%
7 Ratings
Mobile optimization
N/A
0 Ratings
7.2
72%
8 Ratings
Email deliverability reporting
N/A
0 Ratings
10.0
100%
16 Ratings
List management
N/A
0 Ratings
10.0
100%
8 Ratings
Triggered drip sequences
N/A
0 Ratings
10.0
100%
8 Ratings
Reporting & Analytics
ContactPigeon
Feature Set Not Supported
N/A
6.9
Drip Ecommerce CRM
69%
Drip Ecommerce CRM ranks higher in 3/3 features
Drip Ecommerce CRM ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
7.7
77%
8 Ratings
Standard reports
N/A
0 Ratings
7.9
79%
7 Ratings
Custom reports
N/A
0 Ratings
5.0
50%
5 Ratings
Attribute Ratings
- Drip Ecommerce CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings
9.4
Drip Ecommerce CRM
94%
8 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating
Drip Ecommerce CRM
N/A
0 Ratings
Support Rating
9.1
ContactPigeon
91%
1 Rating
Drip Ecommerce CRM
N/A
0 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Drip Ecommerce CRM
If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
Pros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesDrip Ecommerce CRM
- Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
- Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
- Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Founder
Music Launch HubE-Learning, 1-10 employees
Cons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Drip Ecommerce CRM
- Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
- Any supported integration partners are always good to see. They have expanded in this area, recently.
- Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
- Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Marketing Manager
Advance Acceptance -- a division of First Western Bank & TrustFinancial Services, 11-50 employees
Pricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—Drip Ecommerce CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$19 per month
Drip Ecommerce CRM Editions & Modules
Edition
Up to 500 people in account | $191 |
---|---|
550 - 2,000 | $291 |
2,001 - 5,000 | $891 |
5,001 - 8,000 | $1241 |
8,001 - 15,000 | $2091 |
15,001 - 22,500 | $3291 |
22,501 - 27,500 | $4091 |
27,501 - 35,000 | $5291 |
35,001 - 50,000 | $6991 |
- per month
Additional Pricing Details
—Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Drip Ecommerce CRM
No score
No answers yet
No answers on this topic
Support Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Drip Ecommerce CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesDrip Ecommerce CRM
Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Digital Marketing Specialist
Signs.comBusiness Supplies and Equipment, 51-200 employees
Return on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Drip Ecommerce CRM
- Saves hours of typing redundant emails
- Helps with our retention based on the constant contact with our current clients
- Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Agency Principal
CityScape InsuranceInsurance, 1-10 employees