ConvergeHub vs Pardot

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 7.7 out of 10

Based on 783 reviews and ratings

Feature Set Ratings

Sales Force Automation

8.3

ConvergeHub

83%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0

90%

1 Rating

N/A

0 Ratings

Workflow management

9.0

90%

1 Rating

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

9.0

90%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

N/A

0 Ratings

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

7.0

ConvergeHub

70%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Case management

7.0

70%

1 Rating

N/A

0 Ratings

Marketing Automation

9.0

ConvergeHub

90%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

N/A

0 Ratings

Email marketing

9.0

90%

1 Rating

N/A

0 Ratings

CRM Project Management

9.0

ConvergeHub

90%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

9.0

90%

1 Rating

N/A

0 Ratings

Reporting

9.0

90%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Pipeline visualization

8.0

80%

1 Rating

N/A

0 Ratings

Customizable reports

8.0

80%

1 Rating

N/A

0 Ratings

Customization

7.5

ConvergeHub

75%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Custom fields

8.0

80%

1 Rating

N/A

0 Ratings

API for custom integration

7.0

70%

1 Rating

N/A

0 Ratings

Platform

9.0

ConvergeHub

90%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

N/A

0 Ratings

Security

9.0

ConvergeHub

90%

Pardot

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Email & Online Marketing

ConvergeHub

Feature Set Not Supported

N/A

7.7

Pardot

77%

Pardot ranks higher in 9/9 features

WYSIWYG email editor

N/A

0 Ratings

6.8

68%

87 Ratings

Dynamic content

N/A

0 Ratings

7.6

76%

78 Ratings

Ability to test dynamic content

N/A

0 Ratings

8.2

82%

75 Ratings

Landing pages

N/A

0 Ratings

7.5

75%

86 Ratings

A/B testing

N/A

0 Ratings

7.8

78%

79 Ratings

Mobile optimization

N/A

0 Ratings

7.3

73%

75 Ratings

Email deliverability reporting

N/A

0 Ratings

7.9

79%

177 Ratings

List management

N/A

0 Ratings

8.4

84%

90 Ratings

Triggered drip sequences

N/A

0 Ratings

8.0

80%

61 Ratings

Lead Management

ConvergeHub

Feature Set Not Supported

N/A

7.4

Pardot

74%

Pardot ranks higher in 4/4 features

Lead nurturing

N/A

0 Ratings

7.2

72%

83 Ratings

Lead scoring and grading

N/A

0 Ratings

7.7

77%

84 Ratings

Data quality management

N/A

0 Ratings

7.0

70%

84 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

7.5

75%

79 Ratings

Campaign Management

ConvergeHub

Feature Set Not Supported

N/A

7.7

Pardot

77%

Pardot ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

7.7

77%

74 Ratings

Event/webinar marketing

N/A

0 Ratings

7.7

77%

71 Ratings

Social Media Marketing

ConvergeHub

Feature Set Not Supported

N/A

7.0

Pardot

70%

Pardot ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

6.5

65%

62 Ratings

Social profile integration

N/A

0 Ratings

7.5

75%

21 Ratings

Reporting & Analytics

ConvergeHub

Feature Set Not Supported

N/A

7.0

Pardot

70%

Pardot ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

7.1

71%

85 Ratings

Standard reports

N/A

0 Ratings

6.8

68%

88 Ratings

Custom reports

N/A

0 Ratings

7.0

70%

66 Ratings

Platform & Infrastructure

ConvergeHub

Feature Set Not Supported

N/A

7.5

Pardot

75%

Pardot ranks higher in 6/6 features

API

N/A

0 Ratings

7.3

73%

64 Ratings

Role-based workflow & approvals

N/A

0 Ratings

7.0

70%

60 Ratings

Customizability

N/A

0 Ratings

7.2

72%

80 Ratings

Integration with Salesforce.com

N/A

0 Ratings

9.4

94%

81 Ratings

Integration with Microsoft Dynamics CRM

N/A

0 Ratings

8.3

83%

3 Ratings

Integration with SugarCRM

N/A

0 Ratings

5.4

54%

4 Ratings

Attribute Ratings

ConvergeHub is rated higher in 1 area: Likelihood to Recommend

ConvergeHub

80%

1 Rating

7.6

Pardot

76%

148 Ratings

ConvergeHub

N/A

0 Ratings

1.4

Pardot

14%

86 Ratings

ConvergeHub

N/A

0 Ratings

8.5

Pardot

85%

17 Ratings

ConvergeHub

N/A

0 Ratings

7.5

Pardot

75%

16 Ratings

ConvergeHub

N/A

0 Ratings

8.3

Pardot

83%

10 Ratings

ConvergeHub

N/A

0 Ratings

6.4

Pardot

64%

28 Ratings

ConvergeHub

N/A

0 Ratings

9.0

Pardot

90%

3 Ratings

ConvergeHub

N/A

0 Ratings

8.1

Pardot

81%

7 Ratings

ConvergeHub

N/A

0 Ratings

8.2

Pardot

82%

22 Ratings

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Pardot enables you to set up different environments via the Pardot Business Unit feature, this is helpful for when decentralization is still needed, but you want all business units working with the same tool.
Pardot enables you to quickly and easily create automation rules that can clean the database retro-actively.
Pardot has the ability to have multiple lead scoring models run at the same time.

Read full review

Robert Nagelmaker

Marketing Automation Specialist

Wolters KluwerInformation Services, 10,001+ employees

View all 148 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Email templates and drafts are really confusing. I trained various people to create their own templates, but they consistently got confused between publishing a template or just saving a draft, and where they needed to go back to find it.
Their help process is broken, at least for our particular use case. Because we have an enterprise license for Salesforce (even though we had a separate license for Pardot) whenever I needed help with something, I'd get stuck down a rabbit hole and couldn't submit a ticket.

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Verified User

Manager in Product Management

Information Technology & Services Company, 10,001+ employees

View all 148 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$1,250 per month

Pardot Editions & Modules

Edition

Growth	$1,250¹
Plus	$2,500¹
Advanced	$4,000¹
Premium	$15,000¹

/month/up to 10,000 contacts billed annually

Additional Pricing Details

Salesforce Engage, an additional offering for sales and marketing alignment, is priced at $50 per month per user.

Likelihood to Renew

No score

No answers yet

No answers on this topic

Pardot 1.4

Based on 86 answers

As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch

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Karol Clark

Marketing Manager

Soilworks, LLC - Soil Stabilization & Dust ControlEnvironmental Services, 11-50 employees

View all 86 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Pardot 8.5

Based on 17 answers

The system has so many features that it does take a while to get spun up on what they all do and how they interact with each other. Once you dedicate the time to training to reach that crucial level of understanding however, it is easy to creatively apply the varied functionality of the program to address issues that would have previously seemed to mandate the use of another system.

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Marshall Darr

Sales Optimization Specialist

Stock & Option Solutions51-200 employees

View all 17 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Pardot 7.5

Based on 16 answers

There have been a couple of service incidents over the past few months. I'm not sure if it has to do with Pardot integrating their infrastructure with ExactTarget. However, they responded well with proactive communication and a debrief as to what happened.

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Pam Risch

Lumina MarketingComputer Software, 51-200 employees

View all 16 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Pardot 8.3

Based on 10 answers

Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.

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Verified User

Manager in Marketing

Telecommunications Company, 51-200 employees

View all 10 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Pardot 6.4

Based on 28 answers

Pardot support is tremendous. The knowledge base and in-application targeted help articles and videos are thorough and straightforward. If those don't do it, Pardot has office hours every business day with members of the team available to answer anything. I've called twice and they are incredibly helpful.

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Verified User

Administrator in Marketing

Financial Services Company, 11-50 employees

View all 28 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

Pardot 9.0

Based on 3 answers

The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.

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Pam Risch

Lumina MarketingComputer Software, 51-200 employees

View all 3 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Pardot 8.1

Based on 7 answers

Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc...The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.

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Sean Marsh

Digital Business Developer

Quarsh CreativeComputer Software, 11-50 employees

View all 7 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Pardot 8.2

Based on 22 answers

Love the tool, so much easier to see what our visitors are doing, creating campaigns etc. One recommendation about forms in campaigns etc is to make sure the form is not shared between countries. To send out notifications to responsible, you should have one form per country or question.

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Anna Johansson

Web- & Community Manager

IFS in ScandinaviaInformation Technology and Services, 501-1000 employees

View all 22 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

We moved from Act-On to Pardot almost a year ago. The way Pardot integrates with Salesforce and is able to report on the communications really drew us to change. We enjoyed the customization of the emails and the easier set up of the emails. Both products are similar but as stated, the reporting and processes were positive to my organization. The upside of Act-On is the ability to make lists and learn the system on your own. Pardot requires much more training on the front end.

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Danielle Armour

Development Manager- Corporate Partnerships

Young Survival CoalitionNon-Profit Organization Management, 11-50 employees

View all 148 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

We spent several months and lots of money working with a outside integration partner, only to find out the journey we were trying to automate couldn't really be done and was better suited for Marketing Cloud. We ended up cancelling and switching to Marketing Cloud.

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Verified User

Director in Marketing

Financial Services Company, 11-50 employees

View all 148 answers on this topic

Screenshots

See All (6) ConvergeHub Screenshots

See All (4) Pardot Screenshots