What users are saying about
2 Ratings
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Based on 2 reviews and ratings
Pardot
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Top Rated
783 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 783 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating

N/A
0 Ratings
Workflow management
9.0
90%
1 Rating

N/A
0 Ratings
Territory management
8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

N/A
0 Ratings
Contract management
8.0
80%
1 Rating

N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating

N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

N/A
0 Ratings
Email marketing
9.0
90%
1 Rating

N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating

N/A
0 Ratings
Reporting
9.0
90%
1 Rating

N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating

N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating

N/A
0 Ratings
Customization
7.5
ConvergeHub
75%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating

N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating

N/A
0 Ratings
Platform
9.0
ConvergeHub
90%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

N/A
0 Ratings
Security
9.0
ConvergeHub
90%

Pardot
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating

N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A

7.7
Pardot
77%
Pardot ranks higher in 9/9 features
Pardot ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

6.8
68%
87 Ratings
Dynamic content
N/A
0 Ratings

7.6
76%
78 Ratings
Ability to test dynamic content
N/A
0 Ratings

8.2
82%
75 Ratings
Landing pages
N/A
0 Ratings

7.5
75%
86 Ratings
A/B testing
N/A
0 Ratings

7.8
78%
79 Ratings
Mobile optimization
N/A
0 Ratings

7.3
73%
75 Ratings
Email deliverability reporting
N/A
0 Ratings

7.9
79%
177 Ratings
List management
N/A
0 Ratings

8.4
84%
90 Ratings
Triggered drip sequences
N/A
0 Ratings

8.0
80%
61 Ratings
Lead Management
ConvergeHub
Feature Set Not Supported
N/A

7.4
Pardot
74%
Pardot ranks higher in 4/4 features
Pardot ranks higher in 4/4 features
Lead nurturing
N/A
0 Ratings

7.2
72%
83 Ratings
Lead scoring and grading
N/A
0 Ratings

7.7
77%
84 Ratings
Data quality management
N/A
0 Ratings

7.0
70%
84 Ratings
Automated sales alerts and tasks
N/A
0 Ratings

7.5
75%
79 Ratings
Campaign Management
ConvergeHub
Feature Set Not Supported
N/A

7.7
Pardot
77%
Pardot ranks higher in 2/2 features
Pardot ranks higher in 2/2 features
Calendaring
N/A
0 Ratings

7.7
77%
74 Ratings
Event/webinar marketing
N/A
0 Ratings

7.7
77%
71 Ratings
Social Media Marketing
ConvergeHub
Feature Set Not Supported
N/A

7.0
Pardot
70%
Pardot ranks higher in 2/2 features
Pardot ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings

6.5
65%
62 Ratings
Social profile integration
N/A
0 Ratings

7.5
75%
21 Ratings
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A

7.0
Pardot
70%
Pardot ranks higher in 3/3 features
Pardot ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.1
71%
85 Ratings
Standard reports
N/A
0 Ratings

6.8
68%
88 Ratings
Custom reports
N/A
0 Ratings

7.0
70%
66 Ratings
Platform & Infrastructure
ConvergeHub
Feature Set Not Supported
N/A

7.5
Pardot
75%
Pardot ranks higher in 6/6 features
Pardot ranks higher in 6/6 features
API
N/A
0 Ratings

7.3
73%
64 Ratings
Role-based workflow & approvals
N/A
0 Ratings

7.0
70%
60 Ratings
Customizability
N/A
0 Ratings

7.2
72%
80 Ratings
Integration with Salesforce.com
N/A
0 Ratings

9.4
94%
81 Ratings
Integration with Microsoft Dynamics CRM
N/A
0 Ratings

8.3
83%
3 Ratings
Integration with SugarCRM
N/A
0 Ratings

5.4
54%
4 Ratings
Attribute Ratings
- ConvergeHub is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

7.6
Pardot
76%
148 Ratings
Likelihood to Renew
ConvergeHub
N/A
0 Ratings

1.4
Pardot
14%
86 Ratings
Usability
ConvergeHub
N/A
0 Ratings

8.5
Pardot
85%
17 Ratings
Availability
ConvergeHub
N/A
0 Ratings

7.5
Pardot
75%
16 Ratings
Performance
ConvergeHub
N/A
0 Ratings

8.3
Pardot
83%
10 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings

6.4
Pardot
64%
28 Ratings
In-Person Training
ConvergeHub
N/A
0 Ratings

9.0
Pardot
90%
3 Ratings
Online Training
ConvergeHub
N/A
0 Ratings

8.1
Pardot
81%
7 Ratings
Implementation Rating
ConvergeHub
N/A
0 Ratings

8.2
Pardot
82%
22 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pardot
I want to start mentioning some features that make Pardot the best option on the market, I mainly recommend this tool because at present it is necessary that all the tools I use can work together, my use of Salesforce is of vital importance and I have the possibility Being using these two tools that have surprising integration for many people, I feel that it is my duty to recommend Pardot to everyone and I recommend it without thinking twice
Automation specialist
techneticsMechanical Or Industrial Engineering, 10,001+ employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pardot
- Pardot enables you to set up different environments via the Pardot Business Unit feature, this is helpful for when decentralization is still needed, but you want all business units working with the same tool.
- Pardot enables you to quickly and easily create automation rules that can clean the database retro-actively.
- Pardot has the ability to have multiple lead scoring models run at the same time.
Marketing Automation Specialist
Wolters KluwerInformation Services, 10,001+ employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pardot
- Email templates and drafts are really confusing. I trained various people to create their own templates, but they consistently got confused between publishing a template or just saving a draft, and where they needed to go back to find it.
- Their help process is broken, at least for our particular use case. Because we have an enterprise license for Salesforce (even though we had a separate license for Pardot) whenever I needed help with something, I'd get stuck down a rabbit hole and couldn't submit a ticket.

Verified User
Manager in Product Management
Information Technology & Services Company, 10,001+ employeesPricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Pardot
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$1,250 per month
Pardot Editions & Modules
Edition
Growth | $1,2501 |
---|---|
Plus | $2,5001 |
Advanced | $4,0001 |
Premium | $15,0001 |
- /month/up to 10,000 contacts billed annually
Additional Pricing Details
Salesforce Engage, an additional offering for sales and marketing alignment, is priced at $50 per month per user.Likelihood to Renew
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 1.4
Based on 86 answers
As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
Marketing Manager
Soilworks, LLC - Soil Stabilization & Dust ControlEnvironmental Services, 11-50 employees
Usability
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 8.5
Based on 17 answers
The system has so many features that it does take a while to get spun up on what they all do and how they interact with each other. Once you dedicate the time to training to reach that crucial level of understanding however, it is easy to creatively apply the varied functionality of the program to address issues that would have previously seemed to mandate the use of another system.
Sales Optimization Specialist
Stock & Option Solutions51-200 employees
Reliability and Availability
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 7.5
Based on 16 answers
There have been a couple of service incidents over the past few months. I'm not sure if it has to do with Pardot integrating their infrastructure with ExactTarget. However, they responded well with proactive communication and a debrief as to what happened.
Lumina MarketingComputer Software, 51-200 employees
Performance
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 8.3
Based on 10 answers
Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.

Verified User
Manager in Marketing
Telecommunications Company, 51-200 employeesSupport Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 6.4
Based on 28 answers
Pardot support is tremendous. The knowledge base and in-application targeted help articles and videos are thorough and straightforward. If those don't do it, Pardot has office hours every business day with members of the team available to answer anything. I've called twice and they are incredibly helpful.

Verified User
Administrator in Marketing
Financial Services Company, 11-50 employeesIn-Person Training
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 9.0
Based on 3 answers
The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
Lumina MarketingComputer Software, 51-200 employees
Online Training
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 8.1
Based on 7 answers
Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc...The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
Digital Business Developer
Quarsh CreativeComputer Software, 11-50 employees
Implementation Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Pardot
Pardot 8.2
Based on 22 answers
Love the tool, so much easier to see what our visitors are doing, creating campaigns etc. One recommendation about forms in campaigns etc is to make sure the form is not shared between countries. To send out notifications to responsible, you should have one form per country or question.
Web- & Community Manager
IFS in ScandinaviaInformation Technology and Services, 501-1000 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pardot
We moved from Act-On to Pardot almost a year ago. The way Pardot integrates with Salesforce and is able to report on the communications really drew us to change. We enjoyed the customization of the emails and the easier set up of the emails. Both products are similar but as stated, the reporting and processes were positive to my organization. The upside of Act-On is the ability to make lists and learn the system on your own. Pardot requires much more training on the front end.
Development Manager- Corporate Partnerships
Young Survival CoalitionNon-Profit Organization Management, 11-50 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Pardot
- We spent several months and lots of money working with a outside integration partner, only to find out the journey we were trying to automate couldn't really be done and was better suited for Marketing Cloud. We ended up cancelling and switching to Marketing Cloud.

Verified User
Director in Marketing
Financial Services Company, 11-50 employees