What users are saying about
6 Ratings
6 Ratings
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Score 8 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Coveo

Coveo is well-suited for larger companies that have a huge amount of files sitting its databases. For a company of more than 100K employees, Coveo does a nice job of sifting through massive piles of data. For example, if I wanted to find something about 401K matches, I could type that into the Coveo search bar on our portal and it would give me all the files in our system about investing in 401K in our company. The results don't take too long to come up as well.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

Well suited for a business that wants to update content themselves and have the ability to manage content in one area and use on multiple websites. Companies who want to personalize their content and secure their content. TeamSite is easy to use and new associates can pick up making content changes quickly.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Coveo
OpenText TeamSite
8.2
Role-based user permissions
Coveo
OpenText TeamSite
8.2

Platform & Infrastructure

Coveo
OpenText TeamSite
8.0
API
Coveo
OpenText TeamSite
6.8
Internationalization / multi-language
Coveo
OpenText TeamSite
9.1

Web Content Creation

Coveo
OpenText TeamSite
6.9
WYSIWYG editor
Coveo
OpenText TeamSite
8.2
Code quality / cleanliness
Coveo
OpenText TeamSite
7.3
Admin section
Coveo
OpenText TeamSite
7.3
Page templates
Coveo
OpenText TeamSite
6.8
Library of website themes
Coveo
OpenText TeamSite
5.5
Mobile optimization / responsive design
Coveo
OpenText TeamSite
7.3
Publishing workflow
Coveo
OpenText TeamSite
6.4
Form generator
Coveo
OpenText TeamSite
6.4

Web Content Management

Coveo
OpenText TeamSite
7.0
Content taxonomy
Coveo
OpenText TeamSite
7.3
Bulk management
Coveo
OpenText TeamSite
6.8
Availability / breadth of extensions
Coveo
OpenText TeamSite
6.8

Pros

Coveo

  • Searching a large set of documents is very fast
  • Support for faceted searching
  • Supports synonyms through an admin panel or via an external file
  • Out-of-box controls for rendering search, results, and faceting.
  • Customization allows for more flexible implementations
  • .NET hooks exist allowing code to be injected into its indexing process. This allows for more advanced taxonomy indexing (for example inspecting semantic information during indexing)
  • Items published via Sitecore are automatically indexed (within a minute or two of publish time)
  • Out-of-box support for ranking files attached to pages (PDFs, DOCs, etc) based on search term relevancy
  • Supports ranking certain file types above others (giving PDFs more weight than DOCs, etc)
  • Out-of-box support for crawling web pages from multiple sources. Each source can be configured with different crawl frequencies.
  • Coveo 7 introduces a JavaScript search interface in conjunction with a new REST API that you can use as an alternative to the out-of-the-box Coveo .NET search interfaces. This is also customizable and even supports templating engines like mustache and underscore.
  • They have a StackOverflow-like forum where you can get assistance from the community: https://answers.coveo.com/ .
Rondel Ward | TrustRadius Reviewer

OpenText TeamSite

  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
Anonymous | TrustRadius Reviewer

Cons

Coveo

  • UI changes were cumbersome and timely to make changes to based on business requirements and user feedback. We were not able to optimize in the UI due to the constraints.
  • Analytics in the version we had were very poor. UI was built in Silverlight with no exportable version to be able to perform further analysis of data. Many product suggestions around additional metrics needed.
  • We struggled around data ranking and relevance due to the amount of unstructured data that we were indexing. This caused user adoption issues. This service and guidance was something that we were never really able to get from Coveo with my time using the product. The relevance controls were very simplistic and did not give us much control.
Lauren Jones, PMP | TrustRadius Reviewer

OpenText TeamSite

  • Template and log access requires elevated privileges and could be exposed to front end teams more easily
  • Moving content and code between environments requires manual effort
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Coveo

Coveo 6.6
Based on 2 answers
We still have many clients which have custom search implementations supported by Coveo which crawl their Sitecore instances. From that perspective, I'm very likely to use it again. One of the main drawbacks I have heard is that Coveo is relatively expensive. The size of your project budget may have a greater influence on your decision to use Coveo if the custom features are not must-haves for your organization
Rondel Ward | TrustRadius Reviewer

OpenText TeamSite

OpenText TeamSite 3.6
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Coveo

No answers on this topic

OpenText TeamSite

OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content publishing capabilities was light years ahead. A couple of years ago, a new business manager had a bias toward Drupal. In looking at both systems side by side, Drupal had many flaws that would cause the content editor to spend a lot longer to accomplish their tasks. There were some business and technical requirements either Drupal could not meet or you needed add-on products to satisfy what is already in OpenText TeamSte.
Anonymous | TrustRadius Reviewer

Return on Investment

Coveo

  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
Anonymous | TrustRadius Reviewer

Pricing Details

Coveo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText TeamSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Coveo
8.0
OpenText TeamSite
7.7

Likelihood to Renew

Coveo
6.6
OpenText TeamSite
3.6

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