CRMdesk vs. osTicket
CRMdesk vs. osTicket
Product | Rating | Most Used By | Product Summary | Starting Price |
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CRMdesk | N/A | CRMdesk is a help desk portal with a hosted knowledge base and ticket management capability. | $49 per month | |
osTicket | N/A | osTicket is an open-source help desk / ticketing platform that can create inquiries online, through email, and through phone calls. | $9 per month |
CRMdesk | osTicket | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CRMdesk | osTicket | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CRMdesk | osTicket | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CRMdesk | osTicket | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (9 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 1.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
CRMdesk | osTicket | |
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Likelihood to Recommend | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Pros | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Cons | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Likelihood to Renew | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Usability | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Support Rating | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Implementation Rating | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Alternatives Considered | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
Return on Investment | ForeSoft Corporation No answers on this topic | Enhancesoft LLC |
ScreenShots |