Customer Focus vs. Premier Construction Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Focus
Score 9.6 out of 10
N/A
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Premier Construction Software
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Premier is a construction ERP for General Contractors, Developers, Homebuilders, and Specialty Contractors. The platform aims to ensure financial control, operational excellence and collaboration connecting every process and stakeholder. The cloud-based solution provides predictive intelligence, customizable dashboards, AI/automation, unlimited entities, comprehensive financials, advanced accounting, job costing, project management, streamlined billing, forecasting, cashflow…
$249
per month per seat
Pricing
Customer FocusPremier Construction Software
Editions & Modules
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
Concurrent User License
$249
per month per seat
Offerings
Pricing Offerings
Customer FocusPremier Construction Software
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$249 Site setup and trainingRequired
Additional Details
More Pricing Information
Community Pulse
Customer FocusPremier Construction Software
Top Pros
Top Cons
Features
Customer FocusPremier Construction Software
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Customer Focus
9.2
1 Ratings
18% above category average
Premier Construction Software
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management9.01 Ratings00 Ratings
Bulk product upload10.01 Ratings00 Ratings
Branding9.01 Ratings00 Ratings
Mobile storefront9.01 Ratings00 Ratings
Product variations9.01 Ratings00 Ratings
Website integration10.01 Ratings00 Ratings
Visual customization9.01 Ratings00 Ratings
CMS9.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Customer Focus
9.0
1 Ratings
17% above category average
Premier Construction Software
-
Ratings
Checkout user experience9.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Customer Focus
8.0
1 Ratings
7% above category average
Premier Construction Software
-
Ratings
Personalized recommendations9.01 Ratings00 Ratings
SEO7.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Customer Focus
9.0
1 Ratings
14% above category average
Premier Construction Software
-
Ratings
Shipping9.01 Ratings00 Ratings
Custom functionality9.01 Ratings00 Ratings
Best Alternatives
Customer FocusPremier Construction Software
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Customer FocusPremier Construction Software
Likelihood to Recommend
9.0
(1 ratings)
9.4
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Customer FocusPremier Construction Software
Likelihood to Recommend
Customer Focus, Inc.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
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Premier Construction Software
Jonas is well suited for the construction industry and for trades that work in construction. The functionality and features are set up to streamline the processes that take place daily, weekly, and monthly. You are also able to manage the big picture and track your company's information for multiple years, making it a scalable software. Our administration and project managers can streamline work from the field to the office through Jonas and we feel that is one of the biggest benefits to Jonas
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Pros
Customer Focus, Inc.
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Premier Construction Software
  • Job Dashboard gives you a great summary of that job at a glance. I can even pull direct reports based on the fact that there are drill-downs.
  • I can go right to the receipt with the GL report drill-down capabilities.
  • Workflows make the product accessible from anywhere for approval when I have people on the road.
  • Dragging and dropping reports to in AP will then go to documents under the job it is attached to.
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Cons
Customer Focus, Inc.
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Premier Construction Software
  • We would love to see the interface continued to be improved visually and made more customizable.
  • We would like a reporting feature for the Sub Pay App automatic email delivery. This will help us keep track of links that are not getting to our subcontractors.
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Support Rating
Customer Focus, Inc.
No answers on this topic
Premier Construction Software
They are always quick to answer, and if they can't solve it, they explain why.
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Alternatives Considered
Customer Focus, Inc.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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Premier Construction Software
We came away from Sage 100. We looked at Computerease and Foundation among a few others. These two were looked at most seriously.
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Return on Investment
Customer Focus, Inc.
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
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Premier Construction Software
  • Jonas has positively impacted our Accounts Payable and Receivable department by making tracking and processing organized and streamlined. Previously we were having to track invoices and payments through emails and various formats. We are now able to connect each AP or AR invoice to the job and subcontractor, keep track of the billing due dates, and have all the paperwork generated from Jonas.
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ScreenShots

Premier Construction Software Screenshots

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