Cyren DNS Security (Cyren Web Security) vs. Trend Micro Smart Protection Suite, with XGen

For any form of company control on a larger scale where threats can have a very detrimental effect but not suited to SME scenarios was cost factor would be a key component and not require as much automation.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• Category Control in multiple languages.
• Simple interface controls whever I am.
• Swift and experienced support team.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Some enhancements to filetype control as PDF's can be flagged wrongly preventing download as executables
• Quicker log updating on the fly error checking.

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Better price point and interface and system thinking ahead to the future and not re-using the same old systems.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Protected against some dangerous day zero threats.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized