What users are saying about
4 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.6 out of 100

Attribute Ratings

  • Dataminr Pulse is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Dataminr Pulse

90%
1 Rating
7.3

MutualMind

73%
1 Rating

Likelihood to Renew

Dataminr Pulse

N/A
0 Ratings
8.2

MutualMind

82%
1 Rating

Usability

Dataminr Pulse

N/A
0 Ratings
6.4

MutualMind

64%
1 Rating

Availability

Dataminr Pulse

N/A
0 Ratings
7.3

MutualMind

73%
2 Ratings

Performance

Dataminr Pulse

N/A
0 Ratings
7.3

MutualMind

73%
2 Ratings

Support Rating

9.0

Dataminr Pulse

90%
2 Ratings
7.3

MutualMind

73%
2 Ratings

In-Person Training

Dataminr Pulse

N/A
0 Ratings
7.3

MutualMind

73%
1 Rating

Implementation Rating

Dataminr Pulse

N/A
0 Ratings
8.2

MutualMind

82%
2 Ratings

Likelihood to Recommend

Dataminr

For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media. Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.
Read full review

MutualMind

No answers on this topic

Pros

Dataminr

  • Collating various sources into one interface makes keeping track of breaking news remarkably easy.
  • The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story.
Read full review

MutualMind

  • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
Read full review

Cons

Dataminr

  • Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly.
  • Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance.
Read full review

MutualMind

  • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
Read full review

Pricing Details

Dataminr Pulse

Starting Price

$0 per year

Editions & Modules

Dataminr Pulse editions and modules pricing
EditionModules
Dataminr$15,0001

Footnotes

  1. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

MutualMind

Starting Price

$1,000 per month

Editions & Modules

MutualMind editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Dataminr

    No answers on this topic

    MutualMind

    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review

    Usability

    Dataminr

    No answers on this topic

    MutualMind

    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review

    Reliability and Availability

    Dataminr

    No answers on this topic

    MutualMind

    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review

    Performance

    Dataminr

    No answers on this topic

    MutualMind

    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review

    Support Rating

    Dataminr

    Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.
    Read full review

    MutualMind

    MutualMind has always been quick to address any issues or questions we have.
    Read full review

    Implementation Rating

    Dataminr

    No answers on this topic

    MutualMind

    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review

    Alternatives Considered

    Dataminr

    Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (TweetDeck/Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
    Read full review

    MutualMind

    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review

    Return on Investment

    Dataminr

    • Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months.
    • Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed.
    Read full review

    MutualMind

    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review

    Add comparison