Daxko Operations vs. YourMembership by Community Brands

Daxko is great for managing our members. As members enter the organization they are promoted to sign in and the staff are taken to their Daxko page which gives us all of their contact information. This is a helpful feature and I have no complaints. In terms of signing people up for programs through the same system, it can be complicated because there are a lot of extra steps to take in the sign up process

Incentivized

If you are a membership-based association or nonprofit organization, then YourMembership is a perfect solution for you. With an extensive searchable knowledge base filled with common FAQ's, the answer to your problem is easily solved. If you are unable to get it resolved through there, their daily Q&A with experts will be sure to help.

Incentivized

• Operations provides us with accurate membership billing
• We love the access given to us for detailed reporting for memberships and programs
• Ease of use and accuracy for our fundraising records and entries
• Customer Service with Daxko is top notch! I actually love calling with any issue that I may have, because they seem truly happy to help. Makes it worth while!
• Since it is a web based service, I can access it at anytime to correct any issues that may occur.

Incentivized

• Event Registration - you can control ticket numbers, prices for members and non-members. You can also sort event tickets by category (i.e., sponsor or attendee).
• Support Team - when you submit a ticket for support you can expect a response within an hour. They also have a live chat everyday at 3 PM.
• Training - there are hundreds of videos and tutorials on how to do everything instead of waiting for an implementation advisor to instruct you.

Incentivized

• I have given suggestions to Daxko and they are very receptive to my comments & agree with me. On Engage you can "task" to individual people but, can only "task" a department on an initiative - I'd like the option to task my entire department so whoever has contact with that member first can implement the task. (Side note: the majority of my staff is part-time and do not work consecutive days - this is part an in-house operations issue which is why I made the suggestion for small non-profits such as ourselves)

Incentivized

• Native email marketing system lacks analytics that I'm looking for.
• Unable to use events module with 3rd party registration platforms.
• Unable to integrate other email marketing platforms with YourMembership.

Incentivized

Overall we selected Daxko Operations because it’s used and recommended by YMCAs across the nation. When comparing similar systems we concluded that the features and the price of Daxko were comparable to any of the other systems that promised the same features. Overall we are pleased with our decision.

Incentivized

• Online registration for programs has encouraged more people to participate in our programs. They can register in the comfort of their own homes.
• We are going 24/7 this month, and with Daxko's Mobile Pass that connects with Operations, we feel that not only will we be able to increase our membership base, but provide a safe and secure environment for our members to access any time of the day!
• Everything that Daxko Operations provides to us as customers contributes significantly to our success as a YMCA.

Incentivized

• Allowed us to interact with our members and potential members by using "member-only features".
• Event registration has sky-rocketed by giving our members the ability to do business online.

Incentivized