What users are saying about
5 Ratings
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Score 4.3 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

DEAR Inventory

I think it's better suited for small businesses and those looking to change inventory in the future.
Anonymous | TrustRadius Reviewer

Relex Solutions

Relex can provide accurate forecasting for products with a year or more of sales history. However, forecasts for new products tend to be inaccurate.
Hanno Roelofse | TrustRadius Reviewer

Feature Rating Comparison

Supply Chain Planning

DEAR Inventory
Relex Solutions
6.2
Custom alerts
DEAR Inventory
Relex Solutions
8.0
Scenario-based planning
DEAR Inventory
Relex Solutions
5.0
Resource optimization
DEAR Inventory
Relex Solutions
6.0
Supply forecasting
DEAR Inventory
Relex Solutions
7.0
Capacity estimation
DEAR Inventory
Relex Solutions
5.0

Order Fulfillment Management

DEAR Inventory
Relex Solutions
6.0
Order fulfillment optimization
DEAR Inventory
Relex Solutions
7.0
Purchase order generation
DEAR Inventory
Relex Solutions
7.0
Purchase order tracking
DEAR Inventory
Relex Solutions
4.0

Logistics and Transportation Management

DEAR Inventory
Relex Solutions
5.0
Delivery planning
DEAR Inventory
Relex Solutions
5.0

Demand Management

DEAR Inventory
Relex Solutions
7.0
Demand forecasting
DEAR Inventory
Relex Solutions
7.0
Inventory stock optimization
DEAR Inventory
Relex Solutions
7.0

Pros

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

Relex Solutions

  • Forecasting
  • Supplier selection
  • Easy to use interface
Hanno Roelofse | TrustRadius Reviewer

Cons

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

Relex Solutions

  • Feedback on reported issues
  • Ease of making changes to business rules
  • Promotions forecasting
Hanno Roelofse | TrustRadius Reviewer

Likelihood to Renew

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

Relex Solutions

No score
No answers yet
No answers on this topic

Support Rating

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

Relex Solutions

Relex Solutions 6.0
Based on 1 answer
Requests are always resolved, but it sometimes take long than it should take.
Hanno Roelofse | TrustRadius Reviewer

Alternatives Considered

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

Relex Solutions

The process is currently being evaluated and I'm unable to provide an accurate comparison at this stage.
Hanno Roelofse | TrustRadius Reviewer

Return on Investment

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

Relex Solutions

  • Positive - Reduced "bad" stock by reducing inventory
  • Positive - Accurate supplier selection
Hanno Roelofse | TrustRadius Reviewer

Pricing Details

DEAR Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Relex Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DEAR Inventory
1.0
Relex Solutions
7.0

Likelihood to Renew

DEAR Inventory
9.1
Relex Solutions

Support Rating

DEAR Inventory
1.0
Relex Solutions
6.0

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