What users are saying about
24 Ratings
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Score 4.6 out of 100
24 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Dell EMC Networker

Networker is only suited for one thing: being a front end for good hardware. We love our Data Domains, the dedupe is insane and they ingest data rapidly. You'd be better off using Veeam, which can talk to the Data Domains natively (that's what we're doing now).
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
4.1
Quest Rapid Recovery
8.7
Universal recovery
Dell EMC Networker
3.0
Quest Rapid Recovery
9.0
Live recovery
Dell EMC Networker
5.5
Quest Rapid Recovery
9.0
Recovery verification
Dell EMC Networker
4.5
Quest Rapid Recovery
8.0
Business application protection
Dell EMC Networker
3.5
Quest Rapid Recovery
6.4
Multiple backup destinations
Dell EMC Networker
4.0
Quest Rapid Recovery
9.0
Incremental backup identification
Dell EMC Networker
3.0
Quest Rapid Recovery
10.0
Backup to the cloud
Dell EMC Networker
3.0
Quest Rapid Recovery
5.1
Deduplication and file compression
Dell EMC Networker
7.5
Quest Rapid Recovery
10.0
Snapshots
Dell EMC Networker
5.5
Quest Rapid Recovery
10.0
Flexible deployment
Dell EMC Networker
1.5
Quest Rapid Recovery
8.0
Management dashboard
Dell EMC Networker
1.0
Quest Rapid Recovery
10.0
Platform support
Dell EMC Networker
5.9
Quest Rapid Recovery
9.0
Retention options
Dell EMC Networker
3.5
Quest Rapid Recovery
10.0
Encryption
Dell EMC Networker
5.9
Quest Rapid Recovery

Pros

Dell EMC Networker

  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Anonymous | TrustRadius Reviewer

Cons

Dell EMC Networker

  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
Use this, and then use Veeam. Or literally just about anything else. It's a powerful engine with a crappy paint job and a rusty frame.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Networker

Dell EMC Networker 7.0
Based on 3 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 1 answer
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese | TrustRadius Reviewer

Alternatives Considered

Dell EMC Networker

We've been actively looking at other products such as Rubrik or Cohesity in order to get a better experience as well as lower our overall time invested in running backups. Dell EMC Networker fails to stand up to these products in most ways. In our evaluations it was both easier to understand the different systems as well as talk to the software/hardware via APIs.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix | TrustRadius Reviewer

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
2.5
Quest Rapid Recovery
8.0

Likelihood to Renew

Dell EMC Networker
1.0
Quest Rapid Recovery

Usability

Dell EMC Networker
3.0
Quest Rapid Recovery

Support Rating

Dell EMC Networker
7.0
Quest Rapid Recovery
10.0

Implementation Rating

Dell EMC Networker
1.0
Quest Rapid Recovery
6.0

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