DigitalOcean App Platform vs. Salesforce Lightning Platform

I would only get into it if I where willing to pay for the support plan and getting some assurances from the team as to where they are headed. The platform itself is great and can save you a ton of hard work and money. but it's hard to be confidant in it's sustainability.

Incentivized

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Hosting of serverless application
• Hosting of load balancer
• Hosting of virtual appliances

Incentivized

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• The company has not been very communicative as of lately. Not much news, no apparent work on missing features.
• Some components are incomplete as far as some critical features. For example, I use RethinkDB as my database and it's missing critical features like backup and clustering, so It is unusable and they should have made that clear from the get go.
• The pricing on the support plan is vague. I do have the feeling it is actually well worth the money, but it's hard to form a decisions based without more predictable specific.
• Seems to me like the platform's future is unclear.

Incentivized

• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

Incentivized

This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.

Incentivized

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

It can help you to host your virtual appliance or serverless application at very low cost. DigitalOcean marketplace also helps you to deploy the serverless app or virtual appliance effortlessly. It is suitable for small scale deployment and the process to setup an account and roll out your app via marketplace is easy and cheap.

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• The platform is saving me a lot of time I would have been wasting on operations instead of development.
• The platform is saving me a lot of money as I can easily switch between cloud providers to find the best price.
• I am worried though for the price I might have to pay in case of an unexpected system issue.
• Hopefully I will be able to pay the support plan before that.

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized